Stylist

About the role

The Hairstylist will provide guest with impeccable hair care and hair style with professionalism, personalized service and hospitality to guests of Spa Montage. The Montage collection is a portfolio of extraordinary resorts. While each property is unique, at Spa Montage we all share an intricately crafted and intentional approach to wellness with authenticity in an ultra-luxury environment. We bring the soul of the location to life through our menu of services and deliver unforgettable experiences with exceptional skill to the discerning traveler and a loyal local clientele. We have a passion for excellence and seek to continuously deliver exceptional and highly personalized service with humility and grace as we genuinely care for our guests in an environment of emotional hospitality and wellbeing. Your role with Spa Montage will be to contribute to the collective success of our brand by meeting and exceeding guest expectations by aligning with our mission, vision, and values. On Call/Casual status is a minimum of one day per week commitment but does not guarantee hours. Part Time is a minimum of 3 days per week commitment. Full Time maintains 30 hours per week minimum on an ongoing basis. Shifts vary in duration and timing; current needs of the spa will be discussed in the interview process. ESSENTIAL FUNCTIONS - Perform direct salon services for guests including hair shampooing, scissor and clipper cutting, coloring and styling (ex: curls, special event styles such as updos). - Analyze guest's hair and other physical features to determine and recommend beauty treatment or suggest hair styles. - Possess a dynamic and extensive level of skill that can highly personalize each guest's experience according to their individual goals and with the upmost consideration of safety and security. - Prompt with starting and ending services, being able to work within acutely defined time frames, in accordance with Spa Montage treatment expectations and with high standards of luxury service in voice, action and intention. - Practice highly anticipatory service, knowing and referencing guest information including services, repeat visits and other spa and salon experiences booked during their visit, to create a personalized, authentic, and seamless experience for every guest. - Graciously and thoughtfully provide guests suggestions and recommendations for services and homecare with the guest's best interest in mind, empowering our guests to select choices without strong selling or pushing. - Maintain the highest level of ethics and professionalism in voice and action, maintaining guest safety and comfort levels throughout salon services and adapt accordingly with grace. Discreet and secure caping techniques are always practiced, as well as all standards of sanitation and sterilization as directed by California law, California State Board of Cosmetology and Montage expectations. - Prepare and reset hair stations to Montage expectations including thorough surface cleaning, tray and counter presentation and stock levels. Be productive with downtime. - Preform prep work, equipment maintenance, properly clean and restock stations, dispensary, and storage spaces to ensure a seamless work environment. - Always follow Montage grooming guidelines and courteously interact and answer all salon, spa, and resort related questions with guests. - Have a passion for ongoing learning regarding Montage products, services and standards of luxury as well as personally pursuing continuing education opportunities. A thorough knowledge of Spa Montage services, indications, contraindications, and ingredients is maintained. - Equipment and supplies are properly cared for and concerns are reported in a timely manner. Proper amount of product and supplies are used in accordance with the treatment protocol to assist with controls and minimize waste. - Offer flexibility with schedule and availability to meet the variable demand of salon services and work as a team to ensure a work life balance. - Performance benchmarks are maintained and exceeded. - Demonstrate s willingness to learn and be adaptable. Attend mandatory meetings and training with Spa leadership and coordinated partners. Continuing education is pursued so that you are always aware of current trends in th