Administrative Assistant

About the role

*** 100% Onsite We are seeking a highly organized and proactive Administrative Assistant to support daily operations and provide essential administrative support to program enablement initiatives within our Health Division. This fully onsite position plays a key role in maintaining efficient office operations, delivering exceptional customer service to internal and external stakeholders, and ensuring the accuracy and timeliness of administrative processes. The ideal candidate thrives in a fast‑paced environment, excels at managing multiple priorities, and brings a positive, solution-oriented mindset to supporting the team. ESSENTIAL DUTIES AND RESPONSIBILITIES Program Enablement Initiatives Consultations and Workshops Plan and coordinate consultation operations meetings, including preparing agendas and sending meeting invitations. Order, assemble, and mail consultation gifts or Wolters Kluwer-branded swag. Set up and monitor Zoom and other technology needs for workshops or consultations, providing basic technical support and troubleshooting during virtual sessions. Manage evaluation sign‑in slide documentation and ensure proper organization. Pull workshop evaluations, compile results, and distribute them as required. Follow up on proposals, file contracts, and ensure all related activity is accurately documented. Update consultant portal content and maintain supporting documents. Webinars and Conferences Provide customer service support via the email help desk for webinars and conferences. Assist with conference planning activities, including the bi‑annual conference and New Faculty Orientation. Support the workflow for creating, submitting, and coordinating webinars. Account Support Provide support for seasonal student rostering and ensure accurate setup. Confirm that all events are properly scheduled, follow up with accounts when information is missing, and assist with linking events to Salesforce records. Support data fidelity initiatives, including special projects for large or high‑priority clients. General Administrative & Office Operations Process and submit invoices while maintaining accurate records and documentation. Manage office inventory, including monitoring and ordering supplies. Oversee maintenance of the office vehicle, including scheduling service, fueling, and routine upkeep. Retrieve mail from the post office. Handle periodic shipping, receiving, and mail distribution needs. Coordinate occasional onsite meetings and events, including catering, room setup, and preparation of materials.