Manager IT Software Digital Quality Engineering

About the role

At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country - but what truly sets us apart is our people. We're a passionate, purpose-driven team that's as committed to each other as we are to our customers. We've spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member's journey. What fuels us? Our belief in the power of fun. Here, you won't just help customers gear up for their next adventure - you'll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can't lose! Education : Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, or other related Engineering disciplines. Work Experiences: Minimum 10+ Years of progressive experience and deep knowledge of software QA design and methodologies. Establish and enforce quality assurance standards, best practices, and testing processes across the software development lifecycle. Experience in developing comprehensive test plans, strategies, and test cases to cover all functional and non-functional requirements for ECom application releases & Customer Data Platform (CDP) such as Treasure data, ActionIQ, Bloomreach, Tealium, Segment, Adobe, or similar composable/hybrid implementations Experience governing QA Managed Services teams through an outsourced model where a dedicated team manages all aspects of testing, including test strategy development, execution, defect tracking, and reporting Experience in providing QA solutions geared towards targeted customer interaction and a general understanding of a wide variety of marketing data/technology platforms, including Content management platforms, personalization platforms, CRM platforms, Experience management software, Email marketing tools, E-commerce, Mobile tracking software (preferred but not required) Understanding of data privacy regulations Knowledge of distributed data processing frameworks such as Kafka is preferred. Experience in analyzing testing data to identify trends, generate quality reports, and communicate key metrics to stakeholders. Experience in managing and guiding a QA team that provides functional, nonfunctional, automation, and digital professional services and has made continuous improvements in the practice. Experience in collaborating closely with product managers, developers, project managers, and other cross-functional teams to ensure quality is integrated throughout the development process. Experience in identifying areas for improvement within QA processes, evaluating new testing tools and methodologies, and implementing changes to enhance overall quality.