Lead Enterprise Architect

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Job Description: The Enterprise Architecture Lead is a senior technical leader within Merkle's Digital Product Engineering (DPE) practice, part of the broader Digital Experience (DX) organization. DPE serves as Merkle's rapid innovation engine and cross-capability orchestrator, delivering bespoke product development, composable modernization, and AI-powered solutions for Fortune 100 clients. This role combines deep enterprise architecture expertise with a product engineering mindset. The candidate must be equally comfortable governing complex, multi-platform delivery programs and shaping what gets built and why, leading multi-disciplinary engineering teams through the practical development and delivery of production-grade solutions. The Enterprise Architecture Lead operates in close partnership with DPE's Technology Lead, who owns the agentic AI and emerging technology workstream on the account. Together, they form a complementary architecture leadership pair: one focused on the foundational platform ecosystem, integration architecture, and delivery governance; the other on next-generation AI capabilities and innovation. This collaboration model ensures the client receives both operational stability and forward-looking technical vision from a unified DPE team. Position Requirements & Scope This position is aligned with Merkle's Digital Product Engineering practice, which focuses on building and delivering complex, scalable digital products and platforms for enterprise clients. The position will be focused on one of our top-tier client accounts, a global communications services provider and technology company that represents a significant growth opportunity within DPE's portfolio. Specifically, this position will be responsible for owning the enterprise architecture layer across the engagement, ensuring platform integrity and delivery rigor as the client's strategic roadmap progresses. This is a long-term, strategic leadership role on the account, requiring sophisticated solution positioning, innovative integrations including AI, and capability progression against a strategic roadmap. Critical Role Requirements This is a senior, embedded position on a dedicated client team, filling a specialized enterprise architecture capability within DPE's delivery model. The Enterprise Architecture Lead is responsible for translating an approved strategic roadmap into shipped, scalable solutions - ensuring architectural coherence, platform interoperability, and execution discipline across every workstream. This role is essential for: Architectural Governance & Delivery Oversight - Owning the end-to-end technical architecture across the engagement, ensuring all solution components align to the approved roadmap, adhere to enterprise standards, and are delivered with the quality and rigor expected of a world-class digital product engineering organization. Multi-Platform Solution Architecture - Designing and governing integrated, enterprise-class solutions anchored in the Adobe ecosystem (AEM, AEP, Target, Analytics, Workfront) while orchestrating adjacent platforms (Salesforce Clouds, middleware, data infrastructure, and enterprise integration layers) into a unified, cohesive architecture. This includes defining clear architectural boundaries and integration contracts with the agentic AI workstream. Web & Digital Experience Delivery - Leading the initial phase of work focused on uplifting the client's most critical digital properties, using Adobe Experience Manager as the foundational platform while ensuring the architecture is composable enough to support future modernization and AI-powered enhancement. Enterprise Integration Architecture - Designing scalable integration patterns across platforms, APIs, data layers, and middleware to ensure seamless data flow, system interoperability, and operational resilience across a complex, global technology estate. This includes defining the integration surface between traditional platform services and emerging AI/agent capabilities. Delivery Excellence & Execution Discipline - Bringing the operational rigor and delivery methodology of a world-class product engineering engagement: sprint-level architecture involvement, technical debt management, dependency mapping, risk mitigation, and hands-on leadership that keeps large, multi-team programs on track. Technical Leadership & Team Orchestration - Leading and mentoring multi-disciplinary delivery teams (developers, platform specialists, data engineers, QA) across workstreams, ensuring technical alignment, quality standards, and consistent architectural decision-making. Client-Facing Technical Partnership - Serving as a senior technical authority with client stakeholders at the VP and C-suite level, translating complex architectural decisions into business-relevant language and building confidence in the delivery approach. Presenting a coherent technical narrative that connects platform stability with innovation velocity.

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