Sr. Manager/ Manager, Business Analytics

Responsibilities

• Lead and mentor a team of business analysts, providing guidance, professional development, and performance management
• Develop and execute the department's analytics strategy in alignment with organizational objectives and MLS/league initiatives
• Oversee the creation and maintenance of comprehensive dashboards, automated reporting systems, and KPIs across all business units
• Support adoption and training of the reporting environment across the organization
• Ensure accuracy and timeliness of internal and external reporting across the organization along with data quality of which is reported
• Manage analytics projects from conception through implementation, ensuring timely delivery and measurable business impact
• Lead complex analytical initiatives including predictive modeling, pricing optimization, fan segmentation, and revenue forecasting
• Collaborate with IT and external vendors to enhance data infrastructure, tools, and integration capabilities
• Support the development, build-out, and optimization of the data warehouse, overseeing the entire data lifecycle from ingestion/transformation to ongoing maintenance and secure data export to downstream tools and external vendors.
• Establish data governance standards, best practices, and quality assurance protocols across the organization
• Foster collaboration between BS&A and other departments to drive adoption of data-driven decision making
• Identify best practices both within and outside of the sports industry to define how the club can best use data to drive more informed business decisions
• Other duties as assigned

Requirements

• Bachelor's degree with emphasis in economics, statistics, mathematics, computer science, or related analytical field; Master's degree a plus
• 3-5 years of experience in business analytics
• Advanced proficiency with SQL and statistical programming languages (R or Python)
• Expert knowledge of data visualization tools (Tableau preferred)
• Experience with CRM platforms (Salesforce preferred) and ticketing systems
• Strong project management skills with ability to manage multiple initiatives simultaneously
• Excellent communication and presentation skills for technical and non-technical audiences
• Experience in sports, entertainment, or consumer-facing industries strongly preferred
• Strategic thinking with ability to translate business challenges into analytical solutions
• Strong stakeholder management and cross-functional collaboration abilities
• Deep understanding of statistical modeling, forecasting, and advanced analytics techniques
• Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint
• Experience with data warehousing, ETL processes, and database management
• Knowledge of privacy regulations and data security best practices
• Ability to thrive in a fast-paced, dynamic environment with changing priorities
• Strong attention to detail and commitment to data quality
• Why You'll Love FCC:
• Generous paid time off and holiday time
• Option for one work from home day per week (by department and schedule)
• Medical, Dental, Vision, Life Insurance, 401k plan with company match
• Short-Term & Long-Term Disability Insurance
• Maternity & Paternity Leave and Family Building Benefit
• Employee Assistance Program and free subscription to the Calm App
• Discount off merchandise in the FCC team store
• Community volunteer opportunities
• Professional development and Frequent team building opportunities
• Employee recognition programs and referral programs
• Opportunity for complimentary staff tickets to home FC Cincinnati matches
• About FCC

Benefits

Additional Information

Job Title: Sr. Manager/ Manager, Business Analytics Department: Business Strategy & Analytics Reports to: Sr. Director of Business Strategy & Analytics Job Summary The (Sr.) Manager of Business Analytics serves as a strategic leader within FC Cincinnati's Business Intelligence Department, responsible for overseeing analytical initiatives, managing a team of analysts, and delivering actionable insights that drive revenue growth, enhance fan experience, and support organizational decision-making. This role bridges data analytics with business strategy, translating complex data into clear recommendations for senior leadership while developing the capabilities of the analytics team. The Manager will lead cross-functional analytics projects, establish reporting standards, and foster a data-driven culture across the organization.

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