Proven experience in receptionist or front desk roles, preferably in transportation or logistics
Proficient in Microsoft Office Suite (Outlook, Word, Excel)
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional and friendly demeanor with strong interpersonal skills
Ability to work independently and as part of a team in a fast-paced environment
Detail-oriented with a focus on accuracy and efficiency
I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.
Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.
Benefits
Equity / stock options
Additional Information
Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.
Duties and Responsibilities:
Greet and assist visitors, clients, and vendors in a courteous and professional manner
Manage incoming calls, screen and direct them promptly to the appropriate personnel or department
Provide switchboard coverage and maintain accurate call logs
Schedule appointments and meetings related to freight pickups, deliveries, and internal operations
Receive and distribute incoming mail and packages, ensuring timely delivery to relevant staff
Assist with scanning, filing, and processing freight documentation
Provide backup support to Customer Service Representatives during their absence
Maintain a clean and organized reception area and ensure office supplies are stocked
Perform other related administrative tasks and support team projects as needed
Westernexp · Nashville, TN