Support the creation, review, and processing of quotes and order forms within CRM and CPQ systems
Review inbound deal requests from Account Executives for completeness, accuracy, and compliance with internal policies
Manage discount approvals within established thresholds and escalate non-standard requests when needed
Structure deal terms including contract length, payment schedules, ramp structures, pilots, and add-on agreements
Coordinate with Legal to support contract redlines and ensure timely execution of non-standard agreements
Maintain Deal Desk approval queues and help ensure SLA adherence, particularly during month-end and quarter-end close periods
Ensure strong CRM hygiene and accurate deal data to support forecasting, reporting, and downstream business processes
Partner cross-functionally with Sales, Finance, Legal, and Customer Success to drive efficient deal execution
Understand how commercial deal structures impact ARR, TCV, renewals, revenue recognition, and cash flow
Identify process gaps, operational bottlenecks, and areas for improvement, and proactively escalate risks or blockers
Your Profile
3+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related function at a high-growth startup or growth-stage company
Hands-on experience working in CRM and CPQ systems
Experience structuring non-standard deals including multi-year agreements, ramp deals, pilots, and add-on pricing
Strong attention to detail when reviewing contracts, order forms, and special commercial terms
Experience supporting quarter-end close cycles in a fast-paced sales environment
Understanding of revenue recognition concepts and how deal structure impacts cash flow and reporting
Strong communication and collaboration skills across cross-functional stakeholders
Ability to proactively identify blockers, operational risks, and process inefficiencies
Comfortable managing multiple priorities in a dynamic, rapidly evolving environment
Eligible work authorization in the United States or Canada
Requirements
Familiarity with usage-based or consumption-based pricing models
Experience supporting healthcare, MedTech, life sciences, or SaaS organizations
Experience working across distributed teams and time zones
Familiarity with Salesforce, HubSpot, MonetizeNow, DealHub, or similar platforms
You must have an eligible work permit in the USA to be considered for this position
Benefits
Ground floor opportunity : Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.Remote work : AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.Flexible PTO : Generous time off and flexible hours give you the freedom to do your best work.Paid Health, Dental, and Vision Plans: We offer 100% paid health, dentalHealth insuranceDental insuranceVision insurancePaid time offRemote work optionsFlexible scheduleEquity / stock options
Additional Information
Deal Desk Analyst
AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We're a high-growth AI and Data company scaling rapidly.
As a Deal Desk Analyst, you will play a critical role in helping our Commercial organization move quickly while maintaining operational accuracy and compliance. You will partner closely with Account Executives, Legal, Finance, and Customer Success to structure, review, and process deals that support efficient growth. In this role, you'll help ensure our quoting and contracting processes scale effectively, identify operational bottlenecks, and improve the systems and workflows that power our revenue engine.
Team Mission
Deal Desk exists to increase the velocity of the Commercial organization at AcuityMD and drive excellence across the team through strategy, operations, and analysis. We aim to build and improve processes that enable the Commercial and Revenue teams to scale as efficiently as possible, while providing an outstanding customer experience. We are a highly collaborative group that partners cross-functionally with teams across AcuityMD to drive impact.
Acuitymd · Boston