Additional Information
Empowering Africa's tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The Chief Underwriter is accountable for the end to end underwriting strategy, risk philosophy, governance, and technical consistency across Absa Life.
The role ensures that underwriting decisions balance profitability, customer outcomes, regulatory compliance, and operational efficiency, while enabling product innovation and sustainable growth.
The Chief Underwriter acts as the ultimate technical authority for underwriting and provides strategic leadership across retail, group, and advised life products.
Job Description
Key Accountabilities
1. Underwriting Strategy & Risk Appetite
Define, own, and regularly review Absa Life's underwriting philosophy and risk appetite
Ensure underwriting strategy aligns with business growth objectives, and reinsurance strategy
Lead responses to emerging risks (e.g. medical, behavioural, economic, and distribution‑driven risks)
Provide underwriting input into new product development and pricing changes
2. Technical Governance & Decision Authority
Act as the final technical referral point for complex, high‑risk, or non‑standard cases
Set and maintain underwriting rules, loadings, exclusions, limits, and authority levels
Ensure consistent application of underwriting decisions across teams, channels, and products
Chair or contribute to underwriting committees, technical forums, and governance structures
3. Portfolio Performance & Analytics
Partner with Actuarial and Reinsurance to monitor experience and take corrective action
Ensure data‑driven underwriting decisions using analytics, experience studies, and MI
4. Regulatory, Compliance & Risk Management
Ensure underwriting practices meet Treating Customers Fairly (TCF), POPIA, and internal governance standards
Support internal and external audits from an underwriting perspective
Ensure underwriting decisions are defensible, documented, and aligned to policy terms
5. Reinsurance & External Stakeholder Engagement
Serve as the primary underwriting interface with reinsurers
Lead reinsurance discussions on: Risk appetite
Facultative cases
Treaty structures and changes
Represent underwriting in regulator, reinsurer, and senior stakeholder engagements
6. Leadership & Capability Building
Provide technical and strategic leadership to underwriting management and teams
Build a strong underwriting talent pipeline and succession plan
Champion continuous learning, technical development, and future‑fit underwriting skills
Foster a culture of sound judgment, accountability, and customer‑centric decision‑making
Reporting Line
Reports to Head of Claims, Underwriting and Group Schemes
Required Experience & Qualifications