Accurately measure the dimensions and determine installation processes for windows and doors
Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products
Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process
Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.
Determines installation labor duration and installation materials needed to successfully complete the job.
Completes and submits required job files that are complete, correct and timely providing quality hand off to internal customers
Communicate with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.
Approves any additional installation labor required to complete the job
Trouble shoots issues with installation crew on day of installation; this may include onsite support for the job.
Work directly with Homeowners to resolve installation process issues.
Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.
Supports installation leadership on recruitment of installation sub-contractors
QUALIFICATION AND SKILL REQUIREMENTS:
High School Degree
A minimum of 5 years of work experience in the home improvement or other closely related field.
Previous customer service experience, especially win/win problem solving and conflict resolution skills required.
Valid Driver's license and clean driving record
Strong written and verbal communication skills.
Knowledge of applicable building codes and construction techniques.
Previous work experience recruiting independent contractors.
Ability to work in a team environment
PAY RANGE:
$69,840.00 - $104,760.00
CULTURE AND BENEFITS:
401 (k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing*
Medical, Dental and Vision Coverage*
Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave*
Career Growth Planning & Nationwide Career Opportunities
*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.
Benefits
Health insuranceDental insuranceVision insuranceFlexible scheduleParental leave
Additional Information
ANDERSEN CORPORATION SUMMARY:
At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
Our portfolio of brands - Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ - is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
JOB DESCRIPTION:
Renewal by Andersen is looking for an Install Project Manager for our Charleston, WVA territory. This ideal candidate will be located or be willing to relocate in or near the Charleston area.
Effectively manage window and door replacement projects starting at technical measures and job specifications through the installation process to ensure Homeowner Delight, while focusing efforts to meet and/or exceed budget expectations.
Andersen · WV