Oversee day-to-day donation platforms, including data gathering, performance analysis, and interpretation of transaction trends and issues
Develop and maintain reporting across multiple channels using settlement data, source systems, and internal reporting tools
Track and report on key performance indicators (KPIs) across donation channels (credit cards, fintech, banking), including cost-to-serve metrics
Translate business needs into meaningful data visualizations and trend analysis
Reconciliation & Issue Resolution
Perform reconciliations between source systems and internal/external systems across all donation channels
Identify and investigate unmatched items, determine root causes, and recommend solutions in partnership with Finance, IT, and Legal teams
Investigate discrepancies and ensure timely resolution in accordance with departmental service level agreements (SLAs)
Support a high-quality donor experience through accurate and efficient issue resolution
Treasury Operations
Support daily treasury activities, including monitoring bank balances and preparing daily cash position reports
Assist with fund movements while ensuring adherence to established procedures and controls
Help maintain efficient cash management and banking operations
Strategic Analysis & Decision Support
Provide financial analysis and insights related to credit card, treasury, and fintech platforms
Deliver actionable recommendations to leadership through both routine and ad-hoc reporting
Monitor and evaluate refund, fraud, and chargeback activity, ensuring compliance with payment industry standards
Vendor & Stakeholder Management
Serve as a liaison between the organization and merchant processing vendors
Coordinate merchant account setup, testing, and issue resolution to ensure readiness for campaigns
Monitor campaign processing performance and address issues proactively
Manage merchant and payment processing requests efficiently and professionally
Requirements
Required
Bachelor's degree in Accounting, Finance, or related field
3-5 years of experience in treasury, financial analysis, or reconciliation focused roles
Strong analytical, problem-solving, and continuous improvement skills
Experience with financial reconciliation and treasury concepts
Proficiency in Microsoft Excel, Access, and PowerPoint
Working knowledge of SQL
Strong written and verbal communication skills
Ability to manage multiple priorities and allocate time effectively
Preferred
Master's degree
Professional certifications (CPA, CTP, CMA, or CCPP)
This position is based at ALSAC's National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.
Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only .
We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.
Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development
And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms f
Benefits
Dental insuranceVision insurance401(k)
Additional Information
At ALSAC you do more than make a living; you make a difference.
We like people who are different...because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
As a member of the Finance team, the Treasury Analyst II is responsible for analyzing credit card transaction data, reconciling transactions across internal and external systems, and supporting daily treasury operations.
This role also provides organizational support, coordinates donation processing activities, helps maintain cash and banking operations, and manages reporting schedules. The analyst will work both independently and collaboratively with internal partners to identify inefficiencies, investigate root causes, and recommend solutions that improve operational performance and efficiency.
Alsacstjude · Memphis, TN