Participates in the review and response of proactive sales opportunities and RFPs
Understands and interprets customer business needs and drivers
Maps the capabilities of our Product and Platform to create a solution that meets customer needs
Determines how best to meet customer business needs through product configuration or identifying where product enhancements may be needed to address gaps
Engages from requirement gathering phase through implementation with continuous involvement as required
Collaborates with Solution Architects on efforts across development, infrastructure, and security
Assists with onboarding and mentoring of Solution Engineers and Sales Consultants within Aven Hospitality.
Facilitates the intake process for customer-initiated enhancement requests
Manages complex and strategic projects when existing customers bring forwards a project that requires subject matter expertise that is above and beyond our Customer Care Team and/or Account Management team.
Key Knowledge and Skill Requirements
Experience working with Sales/Account Management teams to build a competitive solution and value proposition
Exceptional communications (written, verbal, presentation) and interpersonal skills
Outstanding project/program management skills
Ability to influence technical and business stakeholders through credibility, cl
Benefits
Paid time off
Additional Information
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world's largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.
With Hospitality Solutions' comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.
Our tools are built to seamlessly integrate with each hotelier's unique strategy, elevating guest satisfaction and creating meaningful connections. We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next.
Aven Hospitality is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.
Position Summary
The Solutions organization of Aven Hospitality is responsible for positioning and crafting a value proposition to achieve high-level business outcomes for our customers. They are consultative in their approach and product/technical experts, partnering with Sales and Account Management, Delivery and Product teams to find an optimal product implementation which ensures maximum alignment between Aven Hospitality capabilities and customer requirements.
The Principal Solutions Engineer is a Hospitality and Aven Hospitality product functionality expert who can partner with Sales and Account Management (SAM) teams to sell to new customers by building a viable value product proposition. As Principal Solution Engineer, you will combine deep technical aptitude with strong business acumen to create high quality engagement opportunities for prospective and existing customers. Solutions Engineers own the product activities required throughout the sales cycle from creating highly engaging presentations, value-based demos, defining customer business requirements to developing & running POC's through deal execution. They define complex solutions to deliver on customer business requirements. They customize product presentations to assist SAM teams. They act as coach and mentor to junior members of the team, as well as being an advocate for our Aven Hospitality products and services in the industry through attendance at industry events and thought leadership. This role works closely with the Solution Architect role and with customers to design and execute on solutions that drive revenue, shortens product time to market, and reduces cost.
Sabre · Bengaluru, India