Ensures team follows operational and administrative processes. Analyzes trends and recommends process enhancements to improve team performance.
Acts as an escalation point for complex problems that less experienced resources cannot solve. Provides input into decision-making processes.
Communicates with clients and prospects to support their operational and administrative needs and ensure high client satisfaction. Communicates any significant client issues with their relationship managers.
Provides subject matter expertise and leadership support for business initiatives. Drives adoption and execution of business initiatives.
Develops Client relationships with key client contacts based on need.
Coaches and develops associates to department expectations and business objectives. Engages in the recruiting, onboarding and talent management processes for all staff.
Requirements
Required:
Bachelor's degree or the equivalent combination of education and relevant experience AND
5+ years of total relevant work experience
Preferred:
At least 8 years of Retirement Plan Administration experience
At least 2 years of Management experience
Retirement Plan Credentials such as QKA, QKC, etc.
Experience with the OMNI recordkeeping system
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for hybrid work, with up to one day per week from home.
Base Salary Ranges
Please review the job posting for the location of this specific opportunity.
$100,000 - $155,000 for the location of: Maryland, Colorado, Washington and remote workers
$100,000 - $155,000 for the location of: Washington, D.C.
$100,000 - $155,000 for the location of: New York, California
Placement within the range provided above is based on the individual's relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus , which is determined upon company and individual performance.
This job posting is expected to be available until:
08/5/2026
Commitment to Diversity, Equity, and Inclusion
Benefits
We value your goals and needs, at work and in life. As an associate, you'll be supported with resources , benefits , and work-life balance so you can thrive in ways that matter to you .Featured employee benefits to enrich your life:Competitive compensationAnnual bonus eligibilityA generous retirement planHybrid work scheduleHealth and wellness benefits, including online therapyPaid time off for vacation, illness, medical appointments, and volunteering daysFamily care resources, including fertility and adoption benefitsLearn more about our benefits.Health insurancePaid time offRemote work optionsEquity / stock optionsPerformance bonus
Additional Information
At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.
We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou'll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you'll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity .
Join us for the opportunity to g row and make a difference in ways that matter to you .
Role Summary
Manages a team of 10-12 Retirement Plan Managers responsible for providing high-quality operational and administrative support to clients. Responsible for ensuring that good client relations are maintained and that client plans are operating efficiently and effectively.
Troweprice · Owings Mills, MD