Additional Information
Package Description: We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable. In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations.
Working closely with the Senior Leadership Team, you will support to drive both day-to-day performance and longer-term growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects.
Duties of the role:
Business & Project Support
Coordinate business operations to support the delivery of Enable services
Provide administrative support to the Senior Leadership Team across governance, compliance, and business development
Lead and manage projects, including planning, tracking progress, and reporting on outcomes
Support data analysis and reporting to inform decision-making
Coordinate responses to bids and ensure timely input, review, and sign-off
Team & Meeting Coordination
Organise and manage meetings, including Board and leadership meetings, and key events
Prepare agendas, presentations, and take accurate minutes
Track actions and follow up to ensure completion
Maintain accurate records, documentation, and databases
Manage correspondence, emails, and enquiries in a timely manner
Communication & Collaboration
Facilitate effective communication across internal teams and external stakeholders
Share updates and key information clearly and appropriately
Handle sensitive information in line with data protection requirements
Compliance & Continuous Improvement
Ensure adherence to company policies and procedures
Maintain confidentiality at all times
Support quality improvements and continuous development initiatives
Additional Responsibilities
Support with complaints, compliments, and data requests
Assist with report writing as required
Undertake training and stay up to date with sector developments
Occasionally travel and work flexibly, including evenings and weekends, to meet business needs
About You:
Essential Skills & Experience:
Strong knowledge of Microsoft 365 (Word, Excel, PowerPoint, Teams, Planner, SharePoint, OneDrive)
Proven project management experience or relevant qualification
Excellent IT skills, particularly in Excel and reporting tools
Strong organisational skills with the ability to manage multiple priorities
Ability to produce accurate, timely reports and management information
Excellent communication skills, both written and verbal
Ability to work effectively in a fast-paced, changing environment
Strong time management and attention to detail
Demonstrable experience working within a Project Support role
Desirable Skills and Experience:
Experience within health, social care, or supported living sectors
Experience working with senior leadership teams
Knowledge of governance, compliance, or business development processes
Project Management qualification (e.g. PRINCE2,PMI)
Agincare · Bn11ea