ASC Evening Office Assistant

About the role

The principal role of the CASAS Student Assistant is to perform excellent customer service within CASAS by answering phone calls, checking in guests for appointments, greeting and assisting visitors and facilitating a clean environment in the lobby area. JOB SUMMARY The Academic Success Center Evening Office Assistant will be primarily responsible for working at least two evenings in CASAS per week providing information on support service, connecting students with their tutor or writing coach, and serving as the emergency point of contact during all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Works 8 hours per week completing responsibilities as listed below and available to cover up to an additional 8 hours per week in partnership with the other Evening Office Assistant. Serves as a receptionist directing students to their tutoring or writing appointments, which involves required shifts of 5-9pm on two regular assigned nights per week (Monday-Thursday). Serves as floor area monitor for emergencies for all assigned evening shifts. Completes other duties as assigned. Strictly adheres to Liberty University policies, representing the University in an exemplary manner. Works effectively as a team member, embracing and fostering LU's Christian model and Mission - Training Champions for Christ. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS AND CREDENTIALS Education and Experience Current residential LU student Cumulative LU GPA of at least 2.5 Good communication and interpersonal skills with individuals from varying educational, cultural, and social backgrounds Excellent level of professionalism, responsibility, reliability, and organization Ability to multi-task and work well under pressure Previous office or customer service experience preferred ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB Communication and Comprehension Ability to effectively communicate both verbally and in writing to convey clear, well articulated information. Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner. Possess public communication skills that allow professional representation of Liberty University. Strong organizational skills. Computer skills Problem Solving Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Physical and Sensory Abilities May be required to sit to perform deskwork or type on a keyboard. Regularly required to hear and speak in order to effectively communicate orally. Regularly required to stand, walk, and climb stairs to move about the campus. Handle materials, reach overhead, kneel or stoop in order to conduct business. Regularly lift 10 or fewer pounds. WORKING CONDITIONS Work Environment The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted, and the noise level is moderate. Working environment may include facilitation of events outdoors occasionally. Driving Requirements If the employee is required to travel in performing the duties and responsibilities of the position, the use of one's personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position. Time Type Part time Location Onsite The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's