Principal Software Engineer - AI

About the role

The Digital workforce team is part of Red Hat's Data and AI organization. The team is focused on building and delivering strategic AI agents designed to augment human capabilities, accelerate workflows, and scale operations across the enterprise. In this role, you will work as a member of a highly dynamic, and fast-paced team. As part of the development team, you'll need to be creative, motivated, and proficient in architecting and designing cutting-edge applications that leverage Generative AI. You will work closely with different teams, stakeholders, product owners, and program managers to design, document, and develop solutions. We are seeking talented engineers to spearhead the technology and design of key components within Red Hat's Digital Workforce, shaping the future of digital agents. The ideal candidate will possess strong technical abilities, a commitment to quality and open source, a drive for innovation, excellent communication and teamwork skills, and will excel in a dynamic, startup-like setting. What will you do? Architect, design, document, and develop applications in Python and frameworks like LangChain, LangGraph, LLamaStack. Architect and lead the implementation of Agentic AI applications. Architect and lead the implementation of scalable open-source solutions with distributed computing capabilities using Machine Learning models, running on OpenShift AI Architect and design new features with RAG, RAFT, GraphRAG, InstructLab, and their pipelines Develop and optimize retrieval-augmented generation (RAG) pipelines Collaborate with product owners, program managers, different teams, and engineering managers to analyze and clarify business requirements to implement data models and business logic Mentor, influence, and coach a distributed team of engineers Effectively communicate to stakeholders and project team members to ensure proper visibility of development efforts Review code merge requests from other team members for new features Build and deploy applications to Red Hat OpenShift Platform-as-a-Service (PaaS), public clouds, i.e., Google Cloud Platform, AWS, etc. Ensure non-functional requirements, including performance, scalability, resiliency, maintainability, security, etc., are met according to defined standards Resolve bugs, performance problems, and other issues with production applications What will you bring? Strong experience in a software engineering role Bachelor's degree in Computer Science, Computer Engineering or related field 10+ years of professional coding, at least a year using Python Excellent communication skills, solid written and verbal communication skills in English; ability to communicate effectively in a global team Problem-solving and troubleshooting skills including performing root cause analysis Understanding of web application infrastructure and fundamentals like REST and HTTP Understanding of public cloud concepts and development practices Knowledge of Distributed Systems Experience with LangGraph, LangChain, Autogen and/or Python/Java-based AI libraries for GenAI applications Experience with continuous delivery (CD) like to build and deploy pipelines like Jenkins, Platform-as-a-Service (PaaS) like OpenShift/Kubernetes Presentations skills and public speaking skills for conferences and demos Enjoys solving challenging problems and working with emerging technologies The following are considered a plus: Experience with AI Agentic frameworks Experience with MCP servers Experience working with LLMs Experience in building Chatbots with Slack Personal qualities and communication: Communicate and influence for impact by bringing data to life via clear narratives and/or storytelling Communication skills and experience in interacting with cross functional business and engineering teams Capability in undertaking business needs analysis in direct consultation. Be a self-starter, displaying initiative in seeing needs, building functionality and leading insights for organizational change. Capability to develop a detailed understanding of our business requirements. Excellent communication, presentation, and writing skills #LI-AK1 About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, wh