Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.
In this role you will:
Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues
Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support
Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust
Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing
Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents
Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization
Recent and ongoing work across the division includes:
Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels
Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings
Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction
Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience
Parts of our stack with which you will work:
Ruby, Ruby on Rails
TypeScript, React
MongoDB
Event-driven architectures
Distributed Systems and API Design
Requirements
Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems
Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience
Have designed and shipped foundational infrastructure. You've built frameworks, libraries, or platform services used by many other engineers to build product features
Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite
Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision
Have a track record of identifying highest-leverage work. You
At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.
Braze · Austin