Systems Engineer

About the role

This is a mid-level position that performs advanced, complex technical work in the public sector. It involves a broad range of professional activities supporting a highly automated, multi-site enterprise computing environment for government and business applications. There is an emphasis on team-oriented system architecture and planning within an ITIL framework. Work is performed remotely and on-site across multiple data center facilities in a secure, regulated, and audited environment. Work requires broad information technology skills with specialization in system administration, including server infrastructure, data center design and operations, public cloud platforms (Azure, AWS, GCP), virtualization, automation, and security. The position supports the organization's cloud-first strategy while maintaining physical data center facilities, working closely with Managed Service Providers (MSPs), vendors, and cloud environments. Incumbents in this classification report to a designated supervisor and work under general supervision. Work in this class is distinguished from higher classes by its lack of supervisory responsibility, and from other infrastructure positions by its specialized focus on system administration, data center operations, and cloud infrastructure. EXAMPLES OF WORK* *This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower-level duties may be required. ESSENTIAL JOB FUNCTIONS Data Center Management Design, implement, administer, and monitor the efficient operation of multiple small data center facilities across the city and a long-distance remote data center facility, including data center floor space, rack space, power distribution systems, uninterruptible power supply (UPS) systems, cooling and HVAC systems, environmental monitoring and alarms, fire suppression and containment systems, physical security and access control systems, and cable management in conformance with established practices for an auditable enterprise-level IT environment. Coordinate and work effectively with vendors and contractors to maintain, troubleshoot, and upgrade data center infrastructure, including UPS systems, cooling systems, power distribution units (PDUs), environmental monitoring systems, fire suppression systems, and physical security systems. Conduct or participate in regular data center assessments, disaster prevention planning, safety inspections, and disaster response training to ensure operational continuity across all facility locations. Monitor and maintain optimal data center environmental conditions, including temperature, humidity, airflow, and power consumption; respond to environmental alarms and incidents in a timely manner. Cloud Infrastructure Implement, configure