Experience supporting projects involving digital platforms, customer journeys, or system integrations in financial services or insurance
Exposure to regional or multi-market delivery environments with cross-functional and distributed teams
Basic familiarity with emerging technologies (e.g., cloud, automation, GenAI) and their application in improving delivery efficiency
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
Manulife is an Equal Opportunity Employer
Working Arrangement
Hybrid
Benefits
Flexible schedule
Additional Information
This role offers the opportunity to be at the forefront of driving seamless project delivery across business and technology teams, playing a critical part in ensuring initiatives are executed efficiently and on schedule. By coordinating activities, managing milestones, and maintaining governance artefacts, the role directly contributes to the organization's mission of delivering high-quality, customer-centric solutions with speed and accountability. The incumbent enables stronger collaboration across cross-functional and regional teams, ensuring alignment and transparency in project outcomes. From this opportunity, the individual will gain exposure to complex, large-scale digital and technology projects, deepen their expertise in Agile delivery, and build strong stakeholder management skills within a dynamic financial services environment.
Position Responsibilities:
Coordinate day-to-day project activities, ensuring alignment of tasks, timelines, and deliverables across business and technology teams
Track project milestones, dependencies, and action items, proactively following up to ensure timely completion
Maintain project artefacts including plans, RAID logs, and status reports to support delivery governance
Support Agile ceremonies (e.g., sprint planning, stand-ups, retrospectives) and ensure accurate tracking in tools such as Jira
Consolidate project updates and prepare regular status reporting, highlighting risks, issues, and delays
Facilitate stakeholder meetings, document minutes, and drive closure of action items across teams and vendors
Coordinate resources, onboarding, and communication across cross-functional and distributed teams
Required Qualifications:
3-6 years of experience in IT project coordination or project management roles, preferably in financial services or insurance
Strong hands-on experience in project tracking, coordination, reporting, and stakeholder communication
Working knowledge of Agile methodologies and tools such as Jira and Confluence
Strong organisational, communication, and follow-through skills with attention to detail
Manulife · Singapore