Quality Analyst Intern

About the role

As a Funding Operations Quality Analyst Intern, you will support the team in ensuring the accuracy, compliance, and quality of funding and payment operations. You'll assist with transaction audits, reconciliations, and operational monitoring while gaining hands-on experience in fintech operations.

Responsibilities

• Support in auditing completed funding requests and unallocated transactions for accuracy and compliance, working closely with senior analysts.
• Learn and assist in daily Payment Operations reconciliation and Transaction Monitoring across multiple markets (Egypt, UAE, KSA).
• Help monitor automated funding channels and operational scripts, learning how to identify and escalate anomalies to senior team members.
• Contribute to root cause analysis of agent errors and participate in process improvement initiatives under the guidance of the team.
• Assist in maintaining and updating operational data sets and documentation to ensure data integrity.
• Participate in Funding Audit checks and assist the team with QA Operations reporting.

Requirements

• Target Audience: Final year students or fresh graduates in Finance, Business Administration, Accounting, or a related discipline.
• Experience: No professional experience required; however, a strong passion for FinTech, Banking Operations, or E-wallets is essential.
• Strong analytical mind with great attention to detail (crucial for financial operations).
• Ability to learn quickly and adapt to a fast-paced, high-volume operational environment.
• Basic knowledge of SQL for data querying and analysis.
• Familiarity with automated operational scripts or monitoring tools.
• Who Are We?
• History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:
• High barriers to entry - In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.
• Irrelevant experience - Catered toward expert traders and financial specialists, therefore alienating the majority of the population.
• Fragmented offering - Investment products were not gathered in a single, intuitive outlet.
• We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:
• 3 million app downloads
• $8.8bn in annualized traded value
• #1 platform in terms of traded value
• 84% of our users are investing for the first time
• 65% of our users come from outside of capital cities and have previously had limited access to financial institutions
• Building on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform.
• Rumble was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry's top experts.
• Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.
• At Thndr , we're looking for people driven by our mission to help us democratize investing across the MENA region.

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