Performance Coach

About the role

As Performance Coach , you will play a critical role in developing a high-performing team of inside sales professionals, while partnering closely with our Operations Leadership to drive daily coaching and talent development. Your goal is to ensure both individual and team goals are consistently met , focusing on generating high-quality sales and delivering a best-in-class customer experience. You'll be the driving force behind a culture of excellence, using targeted coaching to elevate call quality, strengthen consultative selling skills, and foster a customer-first mindset. This role demands a seasoned professional with a proven background in call center operations and sales, capable of leading proactive, day-to-day performance enhancement across the team.

Responsibilities