Having a positive attitude and interaction with employees and customers
Cleaning and maintaining car wash site and equipment.
Assist guest with questions on pricing, service, and awareness.
Guiding customers into car wash tunnel.
Must be able to sell additional services and unlimited memberships.
Maintain and stock chemicals and equipment.
Assist customers to process transactions.
Maintain SAFE environment on-site while working with others.
Skills and Experience Required :
A Smile! A Customer Service Advisor is all about making people, and their cars, SMILE!
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Demonstrated ability to be a motivated and co-operative teammate with confidence in work processes and goals.
Strong verbal and interpersonal communication skills including ability to listen attentively and to communicate information clearly and effectively.
A detail-oriented Organizer to keep site clean and inviting. We clean for a living; our sites should reflect that!
A resilient, CONSISTENT, go-getter who sees every customer as a new opportunity.
Someone who loves to be Active and engaged in doing something all the time.
Make sure the Site appearance & Cleanliness (Especially bathrooms!) is always at a level that impresses our customers.
Maintain the highest level of professionalism through the way you dress, carry yourself and interact with customers.
Retail and/or Hospitality experience preferred.
Valid Driver's license, good driving record and in-force liability insurance.
Role models Chevron Way values.
Selling
Educate every customer on the services that will best fit their needs by proactively explaining the features and benefits of our services.
Requirements
Must be able to stand for periods of time working at kiosk or entrance of car wash tunnel.
Job is outdoors and repetitive.
Must work weekends, holidays, and various hours.
Travel
Occasional work and travel between adjacent Chevron Stations Inc Express Wash locations.
Must be at least 18 years of age or older to work in California locations.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits
Full-time & Part-time shifts availableDirect Deposit with competitive weekly payHealth & Wellness packages available for purchaseEducation reimbursement programManagement Bonus ProgramMonthly sales-based commission program for Car Wash Attendants and LeadsQuarterly sales-based commission program for Car Wash ManagersLoyalty Service time ProgramCommuter benefit ProgramCompensation Range:$19.25 - $21.25We are committed to providing reasonable accommodations for qualified individualHealth insuranceEquity / stock optionsPerformance bonus
Additional Information
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 3028
Station Address: 7368 North Figueroa, Los Angeles CA 90041
Job Expectations :
Essential Functions
- Guide Customers onto Conveyor using hand signals. We do not wash, dry or detail the customer's vehicles by hand.
- Take customer orders of Unlimited Memberships, sell Unlimited Memberships within 15-30 seconds (very fast paced).
- Learn Ducky's at Chevron Wash Core Values prior to working your first shift.
(you will be compensated at hourly rate for time spent and bonus will be paid per membership sold).
- Learn Ducky's at Chevron Carwash Service Menu and Unlimited Scripts inside out/100% prior to working your first shift
(you will be compensated at hourly rate for time spent on premise to learn and test at 100%)
Chevron Stations · 7368 N Figueroa Los Angeles CA 90041