Associate technical Writer

About the role

Bizagi is at the forefront of the rapidly growing enterprise automation and AI market. We're hunting for top talent across regions to find innovative people that are eager to make an impact. Our name stands for Business Agility, and we help organizations adapt to a fast-changing world by embedding AI into operations through business orchestration. AI is everywhere, but without a solid foundation, it can't deliver ROI. Bizagi bridges that gap-connecting AI to end-to-end processes and measurable outcomes to ensure real results. Companies use Bizagi to automate processes, build low-code apps, and integrate systems. Now, they're adding our AI Agents, Workers, and Assistant in just weeks. Trusted by leaders like DHL, Unilever, and Old Mutual, Bizagi powers daily operations and transforms how business gets done. What is it like to work at Bizagi? Founded in LATAM, we're a global company with strong presence in EMEA and growing in NAM. We're proud of our diverse culture, world-class leadership, and incredible team. At Bizagi, you'll make a real impact, grow professionally, and enjoy the journey. We value innovation, collaboration, and accountability-and we support flexibility and work-life balance. Diversity, inclusion, and mutual respect are part of who we are. Join us and discover the best work of your career at Bizagi. What We Are Seeking As a Technical Writer you'll be part of an amazing engineering team. You should be an excellent writer and speaker (in Spanish and English), with the ability to grasp complex technical concepts and make them easy-to-read, easy-to-follow and customer-focused. You are challenged to be creative, think big and be passionate about learning, to educate our customers. You will be dedicated to building documentation focused on helping users on how they can use it Key Tasks & Accountabilities Scope, prioritize, investigate, and produce high-quality documentation articles for our User Guides Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements. Test new product features and provide feedback for all products Regularly host enabling sessions with cross-company partners about new features and enhancements. Job Requirements Advanced English proficiency: B2, C1 is a must Excellent written and verbal communication skills in English and Spanish Formal education as an Engineering Professional At least one year of experience working in corporate environments. Knowledge in Web design: JavaScript, HTML, CSS Enjoy writing about technology Desirable: At least 1 year of experience. Experience or understanding in programming languages such as C++, C#, Python Experience in documenting and maintaining the product's user guides Experience in BPM, process automation Working knowledge on GIT AI knowledge Hybrid Work - Bogotá