Delivers departmental training to new hires and existing staff. Facilitates effective instruction and discussions regarding new and current training materials.
Creates assessments, surveys, and other tools for measuring the effectiveness of training.
Develops training materials, activities, information retention strategies, and evaluations that support effective adult learning.
Collaborates effectively through diverse avenues with a variety of management, team members, quality assurance, and employees throughout the organization.
Teaches others to effectively utilize technology and adapt to changes in technology to support essential job functions.
Collaborates with their supervisor/manager in determining appropriate actions for atypical situations or developments outside the scope of the originally assigned project.
Identifies and maintains resources needed to support knowledge retention, and quality service for immediate interaction resolution.
Monitors incoming interactions to identify trends and implement continuing education programs.
Engages in creative problem-solving to drive continuous improvement.
Takes initiative and is self-managed, both within specific project assignments, and in logical expanded applications of project learning.
Demonstrates accuracy and professionalism throughout their daily operations.
Performs other related duties as assigned.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Requirements
Knowledge, Skills, and Abilities
Experience with and knowledge of virtual learning technology and instructional methods.
Subject-matter expertise within their functional area, along with appropriate education, experience, and skills.
Ability to present topics and information in a dynamic, engaging, and effective way.
Proficient use of educational technology platforms and common software packages, such as MS Office, Google Docs, and SharePoint.
Creates and manages a range of projects, processes, and initiatives based on best practices.
Excellent communication skills including verbal, written, and presentation skills. Tactfulness and discretion are required in communications as the subject matter often involves sensitive material.
Ability to collaborate creatively with colleagues inside and outside the department in a deadline driven environment.
Well-developed organizational and tracking skills.
Ability to keep a positive and influential attitude with all members of the university.
Ability to work without supervision in a fast-paced environment.
Demonstrates a high level of professionalism.
Subject matter expertise relevan
Benefits
Vision insurance
Additional Information
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Professional 304
Pay Range: $49,800.00 - $74,600.00
Job Description
The Trainer collaborates with team members to create and deliver engaging learning resources and training. This role is responsible for ensuring that their team's training needs are met using a variety of tools including live/synchronous training, web-based resources, multimedia technologies, instructional software, and more. This role is responsible for providing data-driven results to management and works closely to calibrate and collaborate on diverse training needs and ensure all policies, procedures, and changes are communicated in a timely and well-constructed manner. The Trainer is a resource for development and an advocate for success; requiring the ability to develop and maintain strong professional relationships with managers, other trainers, and specialists.
Wgu · Salt Lake City, UT