Manager, Learning Experience & Enablement
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Thank you for considering Progyny! The Manager, Learning Experience & Enablement leads and contributes to the programs, platforms, tools, and processes that enable high-quality learning at scale across the organization. This role partners closely with the Learning Partnership team and business leaders to design, develop, implement, and scale LMS- and platform-based learning solutions, while also directly contributing to the creation and continuous improvement of learning experiences, resources, and operational practices. Working across the Learning Leadership team, the Manager helps shape governance, prioritization, and advocacy for learning initiatives to ensure learning solutions are effective, scalable, and aligned to business needs across Progyny. This is a hands-on working manager role, balancing direct contribution with oversight of a small team. What you'll do... Partner with internal stakeholders and subject matter experts to shape content into clear, compelling, and actionable learning experiences and cohesive bespoke programs with measurable learning outcomes. Lead, contribute and scale the design and development standards and quality of learning experiences through instructional design, adult learning theory and user experience thinking. Recommend and drive the adoption of learning tools, templates, resources, platforms and content including strategic learning initiatives inclusive of AI skilling. Manage and optimize the learning technology ecosystem, including the LMS and related tools that support ease of access, participation, reporting, and learner experience. Ensure the LMS strategy and capabilities align with overall learning experience goals to the operational systems, workflows, and processes that enable learning to scale effectively. Identify opportunities to use learning technology, automation, AI, and existing learning platforms to improve scale, usability, and engagement. Identify opportunities and create sustainable processes to streamline ways of working, simplify learner access, and improve team and learner efficiency for both business-as-usual and strategic learning initiatives. Manage relationships with external vendors and solutions providers. Support the implementation of digital learning assets, resource hubs, and scalable learning pathways. Administer learning platform-based programs, including coordination and communication for the enterprise. About you... 8+ years of L&D and instructional design experience, with at least 2 years managing or direct mentoring others. Proven ability to drive engagement with learning content and platforms. Strong consultative, communication, and facilitation skills, and a drive towards advocacy for learning to occur at all levels of the organization. Deep expertise in blended learning design, learning technology, and best-in-class learner experience. Strong analytical mindset with experience using data to showcase impact. Current on emerging learning technologies, including opportunities to incorporate AI-enabled tools thoughtfully and effectively. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is to empower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com . Our perks: Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group Menopause and midlife care Health, dental, vision and life insurance options for employees and family Free in-person, virtual and text-based mental