Pack Memorial Library Assistant- (19/hr Weekly)

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This job posting expires at 11:59PM on June 12, 2026. No applications can be submitted after 11:59PM on June 12, 2026. Job Title: Pack Memorial Library Assistant- (19/hr Weekly) Department: Libraries External Hiring Range: $18.38 - $21.78 Compensation Grade: 2002 Posted Internally and Externally Are you passionate about youth literacy and making an impact on the lives of kids and teens in our community? Located in downtown Asheville, Pack Memorial Library is hiring a part-time library assistant to work in the Youth Services department of our flagship library. This position reports to the Youth Services Manager and primarily works the youth service desk in the lower level of the library. Key responsibilities include providing excellent customer service, reader's advisory, and general reference assistance to youth ages birth-18 and their caregivers. Demonstrated experience working with youth and providing exceptional customer service is a must. Apply today to join our team if you are: A flexible team player who likes variety in their job Technologically savvy and quick to learn new digital tools Creative and hardworking Excited to work in a fast-paced environment Interested in assisting with programming, book displays/lists, social media content creation, and collection maintenance tasks Sensitive to the needs of a diverse public and staff, and committed to creating an inclusive, welcoming environment for everyone Hours for this position are: Mondays 2pm - 7pm Tuesdays 2pm - 7pm Wednesdays 8:30am - 1:30pm Thursdays 1pm - 5pm Purpose of the position: The purpose of this position is to perform a variety of functions for the Buncombe County Library System including staffing customer service desks, office support, clerical work and activities involved in providing public and technical services across multiple library locations. Minimum Education, Training and/or Experience (required at time of hire): High school diploma or GED, and one (1) year library experience or two (2) years in an office setting requiring forward facing customer service duties; or equivalent combination of education and experience. Essential Functions of the position: Perform a variety of clerical tasks to include but not limited to: Answering phones, responding to routine information requests, assisting patrons in completion of forms, assisting with maintenance of records and other related documents, typing various forms and memos, and filing; Perform cash register transactions for library fines and fees and reconcile cash register receipts with end-of-day proceeds. Performs physical tasks associated with shelving and retrieving library materials, reading the shelves and organizing materials into their proper sequence. Assist in providing patrons with instruction in the use of various library tools and reference resources, identifying appropriate sources and locating reference needs; Take requests for reserve and inter-library loan books. Check materials in and out, maintain files of materials in circulation, and notify patrons when materials are available for pickup. Assist with preparation of written and visual promotional materials for flyers, press releases, and social media posts. May assist with library programming. Create visual library displays that promote literacy and programs. Repair torn pages and reinforce spines in damaged books; apply plastic jackets to books; replace damaged cases for audio and video materials; repair and maintain both circulating and reference materials and recommend items for replacement. Performs other related duties as assigned. Organization Conformance Standards for all positions: Interact with other employees, customers, and partners in an effective manner, with professionalism and cultural competency; work effectively and efficiently as a team contributor including interacting and communicating clearly and effectively both orally and in writing. Maintain knowledge of the agency organizational rules, policies, procedures, services, and mission. Plan, prioritize, and organize work effectively to produce quality work with measurable results and within identified deadlines; Function in highly stressful circumstances and demonstrate the ability to adapt to changing priorities, deadlines, and directions; ability to maintain calm demeanor while dealing with stressful situations and customers. Demonstrate the County's core values through performance and conduct. This expectation extends beyond the workplace and County systems to include off-site, and off-duty conduct that undermines an employee's creditability as a representative of the County; Conduct business in an ethical manner at all times while maintaining a high level of professionalism and confidentiality. Coordinate work efforts with other employees and organizations to accomplish a common task; responsible for managing matters affecting employment and completing personnel-related activities timely and according to County policy. Safely a