Comprehensive medical, dental, and vision plans401(k) retirement plan with up to 5% company matchPre-tax accounts to help streamline eligible expensesCompany-paid disability and life insuranceEmployee Assistance Program (EAP)Career and Leadership Development ProgramsPaid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Dental insurance
Vision insurance
401(k)
Additional Information
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Analyst, Customer Accounts
As an Analyst, Customer Accounts at RXO, you will support customer-facing analytics and reporting by identifying trends, escalating risks, and contributing to data-driven insights. You will work closely with senior analysts and managers to help resolve customer issues, support reviews, and ensure reporting accuracy. Join our growing, dynamic team and build a strong foundation in customer analytics and operational support.
What your day-to-day will look like:
Support trend analysis to surface key performance insights and operational risks for assigned accounts
Assist with preparing operational reporting for monthly and quarterly business reviews
Support query development, dashboard updates, and standardized report templates under guidance
Ensure accuracy and quality of customer deliverables by validating data, proofreading reports, and maintaining consistent formatting
Monitor account utilization and flag opportunities or concerns for escalation to senior team members
Respond to customer inquiries related to reporting, service performance, and basic operational metrics
At a minimum, you'll need:
Bachelor's degree or equivalent related work or military experience
1-2 years of experience supporting customers, operations, or analytics functions
Experience with Microsoft Office products, particularly Excel and Word
Strong analytical mindset with attention to detail
Ability to follow established processes while managing multiple priorities
It'd be great if you also have:
Experience working with customer-facing reports or operational metrics
Strong written and verbal communication skills
Ability to collaborate effectively in a team-based, fast-paced environment
Willingness to learn and grow into greater analytical and customer ownership over time
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Rxo · Marietta, GA