Manager, RJF Operational Risk Management

About the role

Job Description Summary Under general direction, uses extensive knowledge and skills obtained through education and experience to translate business strategy into comprehensive risk assessment programs and manage the work of other staff in conducting reviews and developing risk profiles in a variety of functional areas. Leads large or multiple projects with significant scope and impact. Provides comprehensive solutions to escalated complex problems. Results are evaluated at agreed upon milestones for effectiveness in achieving specified results. Moderate contact with executive management and is required to lead others in identifying, researching, analyzing and resolving complex issues Job Description Essential Duties and Responsibilities Assists in the development and execution of risk and control consulting activities for assigned area of responsibility in accordance with internal standards, relevant government statutes and regulations. Oversees or leads engagements from planning through reporting and produces quality deliverables in accordance with both department and professional standards. Establishes strong relationships with senior leaders and related control groups. Uses excellent communication skills in order to influence a wide range of internal audiences including respective product, function, or executive management partners. Analyzes complex problems, researches and organizes solutions and effectively presents recommendations to Sr. Management. Works with business process owners and internal/external auditors to evaluate control deficiencies, and develop risk-based solutions to address concerns. Interprets, applies and recommends changes to organizational policies and procedures. Maintains currency in relevant risk management processes and procedures. Uses judgment to provide an overall opinion on the business unit's control environment and communicates findings to management. Identifies opportunities for improvement in the design and effectiveness of key controls and mitigation strategies. Executes an effective program of continuous monitoring for assigned areas, including monitoring of key metrics to identify control issues and adverse trends. Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative and intuitive thinking. Consulted often by others for advice and opinions and recognized as a leadership role model. Participates in major business initiatives and pro-actively advises and assists the business on change initiatives. Stays up-to-date with evolving industry and regulatory changes impacting the business. Performs other duties and responsibilities as assigned. Knowledge, Skills, and Abilities Knowledge of: Understanding of risk management practices and methodologies, including operational risk frameworks, risk assessment, inherent and residual risk, control effectiveness, and internal control and mitigation strategy concepts. Demonstrated knowledge of Risk and Control Self‑Assessments (RCSA), including methodology, end‑to‑end lifecycle, and governance requirements. Specific subject matter expertise regarding area of responsibility and a solid business understanding of Raymond James products and services. Advanced investment concepts, practices and procedures used in the securities industry. Principles of banking and finance and securities industry operations. Financial markets and products. Skill in: Demonstrated ability and success in interacting with and influencing senior leadership, including executive management. Experience in managing against deadlines associated with a risk management engagement. Strong analytical skills particularly with regard to assessing the probability and impact of a control weakness. Excellent verbal and written communication skills, with the ability to present complex and sensitive issues to management in a persuasive manner. Enthusiastic, self-motivated, effective under pressure and willing to take personal risk and accountability. Proven ability to multitask as well as assess and change priorities. Ability to work well individually, and in teams, share information, support colleagues and encourage participation. Ability to: Balance conflicting resource and priority demands. Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed. Incorporate needs, wants and goals from different business unit perspectives into risk management engagements and recommendations. Attend to detail while maintaining a big picture orientation. Gather information, identify linkages and trends and apply findings to assignments. Communicate effectively, both orally and in writing. Read, interpret and apply information from business periodicals and professional journals. Establish and maintain effective working relationships at all levels of the organization. Educational/Previous Experience Requirements Education/Previous Experience: Bachelor's Degree and a minimum of six (6) years of experience in

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