Perform client consultation: plan, design, implement, and support Physical Security Systems.
Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions.
Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations.
Troubleshoot, maintain , upgrade, and provide solutions to complex hardware/software problems.
Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space. Identify and communicate potential opportunities for cross-selling to the sales team.
Assist in the management of projects using CDW's project management methodology . Follow life- cycle oriented processes and procedures.
Ensure a stable performance environment for enterprise computer applications.
Participate in various IT projects intended to continually improve/upgrade converged network solutions.
Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements.
Serve as technical point of contact on customer engagements .
Create and execute test plans to meet project requirements for assigned components.
Manage time and expense to meet or exceed expectations defined in the Statement of Work.
Provide high quality content deliverables using the appropriate document templates.
Ensure solution is implemented as designed to the customer's satisfaction and approval.
Work with Professional Services Managers, ATAE's, Project Managers, Partners, and customers to manage expectations and timelines to ensure expectations and commitments are being met .
Conduct/lead design workshops for complex designs to meet customer, partners, business, and technical objectives .
Proactively develop plans and activities to avoid problems.
Educate the customer on solution as appropriate throughout the life of the project or service life.
What we expect of you:
Bachelors degree and 5+ years of experience delivering complex technical solutions including planning, development, implementation, and support. Or, 9+ years of experience delivering complex technical solutions including planning, development, implementation and support.
Hands-on Genetec or Verkada systems engineering experience .
Ability to work weekends and/or off hours as necessary to meet clients' needs.
Ability to travel between 25%-50%.
Ability to effectively communicate with clients.
Physically able to lift up to 30 pounds of equipment.
Attention to detail on inventory and logistics is important.
Minimum of 2 years related experience in infrastructure/network environments, with some experience in network engineering (hardware and software), network security practices and designing, planning, and implementing LANs and WANs using the latest technology.
2 years consulitng experience, a plus .
Experience in Milestone systems engineering experience, a plus .
Minimum of one year experience in programming or analytical work, a plus.
Axis Certified Professional Certification, a plus .
Genetec Security Center Omnicast and Synergis Certificates, a plus .
Milestone Certified Integration Technician Certificate, a plus .
Meraki MV Experience, a plus .
Verkada Experience, a plus.
Video Surveillance System Implementation Experience, a plus .
Access Control System Implementation Experience, a plus .
Environmental Sensor Implementation Experience, a plus .
IoT Device Implementation Experience, a plus.
CDW is committed to being an AI-fluent organization
Benefits
Vision insurance
Additional Information
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
CDW's vision is to be the best national provider of Advanced Technology Solutions. We will achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Senior Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.
Cdw · Virtual - New York