Quickly and accurately process incoming orders. Order processing includes tasks such as checking the bill of material for factory changes, holding quote pricing and discounts, setting lead times for delivery, and setting up the order to reflect the customers' shipping and billing preferences.
Create deliveries and shipments when system does not generate or require consolidation. Create air shipments.
Maintain the orders pending processing list, production note updates, customer inquiry logs, shipping status reports, complaint tracking reports and any other assigned reports.
Resolve invoice issues such as credit requests and customer deductions promptly.
Learn to look up and use sales order, schedule, production, shipping, and invoice information in QAD
Follow up at least weekly on all assigned distributors' open orders and provide distributors with timely updates about order status changes.
Understand and use customer service reference documents including product dimension sheets, product specification sheets, price lists, inventory reports, and lead-time reports.
Administer policies that govern pricing, order entry, order change, order status inquiry, and any other policy that relates to the Sales Administration Department.
Learn the responsibilities of coworkers to back them up in their absences.
Perform other related duties as assigned.
Demonstrated skills
Self-starter, ability to work independently and/or with teams.
Communicates well, possesses strong written, verbal and presentation skills.
Analytical with a high degree of problem-solving skills and data analysis skills.
Makes appropriate decisions using support tools and critical thinking.
Willing and successful in taking moderate risk.
Well orga
Benefits
Competitive compensation and benefitsWork-life flexibilityRecognition and rewardsDevelopment and career opportunitiesA safe and inclusive workplaceWhy You Will Love this JobThis Sales Coordinator will be working closely with our global teams to drive consistency within all Power Systems regions along with strategic alignment with other regions.Location/Address: 3801 Commerce Parkway Miramar, FL 33025Work Mode: Hybrid 3 days in officeTravel: minimal travel limited, up to 10%Language Required: English and Spanish speaking/writingVision insurance
Additional Information
Why Work at Rehlko
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!