Additional Information
We're looking for a Senior Project Manager join our team in Bradford on a 12-month Fixed term contract. This is a hybrid role, with two days in the office and three days working remotely each week.
Working closely with operational and technology specialists, as well as our customers, the Senior Project Manager will lead the end-to-end delivery of digital transformation initiatives and B2B products. From discovery through to deployment and ongoing CI/CD, this role is key to delivering our strategic ambitions as we scale our customer base and enhance operations through edge technologies, automation and AI.
As a software delivery expert, you will drive quality, performance and value across internal and external delivery teams. You will confidently manage stakeholders at all levels, mitigate risks, control costs, and provide clear, well-informed recommendations to resolve complex challenges and ensure successful outcomes.
What will you be doing?
Lead end-to-end transitions of operational services between providers, ensuring continuity, risk control, regulatory compliance, and a smooth handover to steady-state operations.
Own delivery of the release backlog, applying Agile/Scrum methodologies to manage scope, timelines, budgets, and stakeholders effectively.
Partner with customers and cross-functional teams (product, design, engineering, security, and suppliers) to design and deliver impactful digital solutions aligned to business and user needs.
Collaborate across teams and leadership to remove blockers, manage risks, and ensure seamless project execution.
Maintain robust delivery documentation, including scope, user stories, sprint and delivery plans, and key project logs.
Drive clear communication and alignment across delivery teams, ensuring actions are tracked and completed successfully.
Foster a culture of innovation, accountability, and continuous improvement across cross-functional teams.
Build and manage strong relationships with third-party partners to support successful delivery outcomes.
Support and mentor team members, contributing to their development and alignment with team objectives.
Identify opportunities to enhance delivery performance, staying aligned to Agile best practice and emerging technologies.
We tend to look for people with:
Essential:
Strong track record delivering end-to-end software projects using Agile, to time, cost and scope
Experience managing operational service transitions within multi-supplier environments
Ability to lead cross-functional teams across the full delivery lifecycle
Excellent stakeholder management, with experience influencing senior leaders
Highly organised, adaptable and able to manage competing priorities
Strong analytical and problem-solving skills, with a proactive approach to risk and delivery
High attention to detail and quality across deliverables
Proficient in key delivery tools (e.g. Microsoft 365, Jira, Microsoft Project, Monday.com)
Collaborative approach, with the ability to build strong cross-team relationships
Experience working in complex, fast-paced environments
Confident using data to support reporting and decision-making
Desirable
Project management qualifications (e.g. PRINCE2, PMP, Agile certifications)
Experience delivering both custom and low/no-code SaaS solutions
Exposure to AI or emerging technologies
Background in finance, insurance or back-office operations
Experience driving continuous improvement and optimising delivery in line with Agile best practice
Understanding of user-centred design, with exposure to tools such as Miro, Figma or Visio
Experience mentoring or supporting team development and fostering a culture of innovation and accountability
What's in it for you?
Competitive salary
25 days annual leave with the option to purchase 5 more.
Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service.
Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more.
Matched pension contribution up to 10%
Access to our car benefit scheme
Access to our online learning platform to continue to develop and grow your career with us
The chance to join an innovative, fast-paced and passionate team