Lead Service Technician (Electrical or HVAC)

About the role

Make your mark in this exciting opportunity to work at Australia's leading data centres. Lead a team of shift technicians in the growing Data Centre industry Critical Infrastructure experience or HVAC or Electrical trades are desired Tailored CDC Academy and hands-on training provided About Us: CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities across ACT, NSW, VIC, WA and New Zealand, CDC's diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks. At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world's best data centre team. Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow. About the Role: CDC's expansion into Maddington, WA is moving quickly and we're excited to kick off recruitment for a key leadership role within the team. This is a great opportunity to join the WA journey from the ground up and play a big part in shaping the team as it grows. In this role, you'll step into a pivotal leadership position supporting the delivery of high-performing technical facilities management across CDC's data centres. You'll lead and develop a team of shift Service Technicians, driving a strong culture, operational excellence, and a consistent, high-quality service for our customers. You'll work closely with other technical leaders, and the broader operations team to ensure everything runs smoothly across the site, from day-to-day maintenance and incident response through to longer-term planning and initiatives. Other responsibilities include, but not limited to: Lead and deliver preventative and reactive maintenance across critical electrical, mechanical and fire systems Align maintenance plans with operational priorities, risk, and resource availability Oversee day-to-day operations of the technical team, including workforce planning, performance and development Mentor and lead a high-performing, safety-first culture across shift-based teams and contractors Act as the senior escalation point for complex technical issues, incidents and root cause analysis Drive reliability and uptime across all critical infrastructure, ensuring systems operate within design parameters Support continuous improvement initiatives including efficiency, sustainability and system optimisation Coordinate and deliver site projects and initiatives, ensuring minimal operational impact Maintain accurate, compliant documentation (SOPs, MOPs, EOPs and technical drawings) and drive best practice Support client engagement and service delivery, ensuring strong communication and a high standard of customer experience Benefits, Training and Offerings: Our training program provides tailored content through our CDC Academy, specifically designed for individuals starting out in this role. You'll learn hands-on by shadowing and working alongside our experienced Service Technicians, gaining essential knowledge to develop your skillset. CDC offers excellent employment conditions and benefits such as: CDC Academy -Make your mark by enhancing your professional development with the CDC Academy. Enrol in specialised training courses that will help you develop skills and ensure you thrive in your chosen career. CDC Day - An additional day of paid leave dedicated to nurturing your health and wellbeing. Parental Leave - Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family. Volunteer Leave - Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice. Employment Assistance Program - Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program. CDC Social Events - CDC's offers staff and their family's inclusive events that nurtures relationships, connection and friendships across the business. CDC hosts BBQs, family picnics and community events, bringing together CDC staff in different settings. About You: This role will suit a strong technical leader who enjoys staying close to operations and being across what's happening on site. You've stepped into leadership or supervisory roles and know how to guide a team while still being actively involved in decision-making and outcomes. You're comfortable in fast-paced, high-stakes environments and take pride in keeping things running smoothly. We're looking for someone who leads by example, communicates well, and is moti