Senior Technical Service manager Dairy & Beverage at Tateandlyle

Lead one or more Technical Service teams within a Region or Country Cluster, coaching team members and setting standards for high-quality support, technical excellence and customer-driven solution delivery.
Support key client accounts by overseeing technical solution development and resolving critical issues in collaboration with Sales & Account Management teams, acting as a senior advisor on complex technical issues.
Work closely with regional / sub-functional leadership in Sales & Marketing and Innovation & R&D to ensure that Technical Services activities support broader sales goals and align with R&D capabilities.
Review and update technical documentation for customised client solutions, ensuring content is clear, informative and aligned with product offerings and customer needs.
Identify opportunities for process improvement within the managed areas to enhance Technical Service efficiency, technical capabilities and service offerings.
Lead team meetings and strategic planning sessions to align Technical Service with evolving client requirements and industry trends within the Region or Country Cluster.
EHS Supporting:
You must have a safety mindset and work with various stakeholders to assist the company to achieve EHS Excellence.
Location
This role is assigned to our Singapore office located in Biopolis (Buona Vista MRT)
What You'll have
Skills & Competencies:
Advanced knowledge in multiple related specialised fields, disciplines, tools and approaches within the Technical Service function.
Advanced communication skills to persuade and influence stakeholders. The role needs to adapt styles, interpret and explain information to different audiences from inside and outside the organisation who are not familiar with the subject matter.
Lead one or more teams of Technical Service professionals. Accountable for establishing and meeting team targets, delegating work and managing resources within a Region or Country Cluster, including line management duties and budgeting.
Oversee the resolution of complex or unusual issues, utilising original thought or unique approaches and sophisticated analytical techniques to guide the development of internal processes.
Proven ability to significantly influence sub-regional outcomes through effective decision-making for assigned team(s).
Able to direct the application of existing principles and provide insights to senior management about the development of new policies, ideas and approaches.

Senior Technical Service manager Dairy & Beverage

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Company Intel

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