DMO Analyst,Shanghai

Benefits

Additional Information

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Job Description 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role Develop expertise on data governance and processes Develop expertise in master data set-up (includes conditional data such as PIR, Product Costing components, X-Ref, legacy systems, ServiceNow, SAP ECC, SAP S4). Responsible for monitoring work queues for new requests (i.e., tickets, material create/extend, cleansing, replacement, etc.) Responsible for completing assigned tasks within SLA targets (i.e., ticket resolution, material creation/extension, cleansing etc.) Coordination of respective queue or issue resolution, cycle time, leveraging global Master Data Global Operations Support team to meet Service Level Agreements Responsible for the facilitation of the data collection process and output for SAP. Includes follow-up with the business on missing fields or incorrect data Maintain business group workflow/routing configuration information Provide reports to assigned business team to enable end-to-end process visibility Identification of opportunities to improve data quality & reduce cycle time May include coordination activities such as follow-up on data collection delays, data collection process administration, legacy process delays, product costing failures, and/or responding to general Master Data related questions or issues Create training materials, process flows, and procedures Be a point of contact for Division(s) for Material requests (new Material setup, Material extensions for sales org/plant, and reactivation, product hierarchy) Responsible for Escalation of issues as needed Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's Degree or higher an accredited university 2-3 years of work experience in shared service centers, customer service or master data management, supply chain or manufacturing, master data. Business level fluency in English (B1 or higher) both spoken and written. Spanish (Advanced) or as a primary language. AND In addition to the above requirements, the following are also required: Detailed oriented and enjoys working with operational transactional processes Collaborative Team player, analytical and proactive Excellent communication Ability to learn quickly Change management skills Additional qualifications that could help you succeed even further in this role include: Experience using data collection master data tools (SAP, Salesforce, Legacy Systems, Ticketing systems) Microsoft Tools (Excel, Word, PowerPoint) Work location: Hybrid，Shnghai Travel: N/A Relocation Assistance: N/A Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to repr