VP, Customer Engineering & Value Engineering

About the role

Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly half a billion dollars in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and BlackRock, and has collaborations and partnerships including NVIDIA, Palantir and Dell Technologies. We are looking for the most brilliant minds in the world to join us. Working at Armada means taking ownership, driving autonomy, and delivering impact. You'll tackle challenges that haven't been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada's mission to bridge the digital divide for customers around the world. Armada is seeking a visionary VP of Customer Engineering to lead a world-class, globally distributed team of Customer Engineers at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology and large-scale industrial deployment. As Armada accelerates adoption of its AI-powered edge platform spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI this leader will shape how we engage with customers globally: from initial technical discovery through validated, deployment-ready architectures. You will own the pre-sales technical lifecycle across all regions, ensuring our Customer Engineers operate with rigor, speed, and clarity in North America, EMEA, APAC, and emerging markets. The CE function guides customers from mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions taking each opportunity 80% of the way by scoping requirements, framing AI infrastructure trade-offs, validating feasibility, and ensuring full qualification before moving to detailed engineering. VP, Customer Engineering & Value Engineering Armada is seeking a visionary VP of Customer Engineering & Value Engineering (Global) to lead a world-class, globally distributed organization at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology, commercial execution, and large-scale industrial deployment. This leader will own and scale both the Customer Engineering (CE) and Value Engineering (VE) functions globally , ensuring tight integration between technical discovery, solution architecture, and business value articulation across the entire pre-sales lifecycle. As Armada accelerates adoption of its AI-powered edge platform-spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI-this role will define how we engage with customers worldwide. From initial technical discovery through validated, deployment-ready architectures and quantified business outcomes, you will drive a consistent and high-impact motion across North America, EMEA, APAC, and emerging markets . The combined CE + VE organization guides customers from mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions -taking each opportunity ~80% of the way by: Scoping technical and business requirements Framing AI infrastructure trade-offs Validating feasibility and ROI Ensuring full qualification prior to deep engineering engagement You will build a best-in-class global pre-sales engine where: Customer Engineering drives technical discovery and architecture Value Engineering quantifies ROI, operational impact, and strategic value Together, they accelerate revenue while enforcing discipline, consistency, and scale

Responsibilities

• Build & Scale a Global Customer Engineering & Value Engineering Organization
• Lead, coach, and develop a globally distributed team across North America, EMEA, APAC, and emerging markets
• Own global hiring strategy across Customer Engineering and Value Engineering , building presence in new regions and scaling existing teams
• Establish operating rhythms, onboarding frameworks, and standards for technical and commercial excellence worldwide
• Create career pathways that develop Customer Engineers into AI infrastructure architects and Value Engineers into strategic advisors
• Build a culture of continuous learning across AI, edge computing, and industrial deployments at scale
• Drive AI-Focused Technical Discovery & Value-Based Solutioning
• Champion a rigorous AI-first discovery methodology , integrating both technical and value-based frameworks
• Guide teams to uncover:
• AI workload requirements
• Business drivers and ROI levers

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