IT Systems Analyst (Assistant Vice President)

About the role

Position Information Hiring Manager: Vice President Department: Technology Solutions Department Overview The Technology Solutions ("TS") Department is responsible for designing and delivering state of the art technology solutions that are designed to create efficiency, mitigate risk and grow revenue for the Firm. Technology Solutions is also responsible for defining, managing and executing a robust Cyber Security program following the NIST Cyber Security Framework. Technology Solutions focuses on technical excellence through innovative application designs, robust data integration and analytics, high availability infrastructure and gold level service for our key stakeholders with information security embedded throughout. Critical functions within Technology Solutions include Project Management, Vendor Management, Business Analysis, Enterprise Data Governance and Stewardship, Application Development and 3rd Party Integration, Strategic and Secure Infrastructure and Operations. The Technology Solutions Department collaborates closely with Firm leadership and business unit heads to develop plans in line with business objectives. Position Responsibilities This individual will help manage third-party vendor systems for Trading, Portfolio Management and Operations Teams within the Firm. The role will focus on designing and configuring system functionality, quality assurance, application support and vendor management. Responsibilities include: Developing deep expertise in essential line-of-business software platforms supporting middle and back-office operations Configuring systems within distributed environments and designing tailored reports to fulfill business partner requirements Delivering application support by effectively triaging issues, determining root causes and coordinating resolution efforts among business users, developers and third-party vendors Collaborating with development teams and external vendors to define requirements and ensure applications and functions delivered align with business objectives Overseeing third-party vendors involved in application development, implementation and ongoing support Ensuring that all delivered solutions adhere to the highest quality standards, fulfil all specified business and technical requirements and comply with robust data security protocols through comprehensive validation and testing processes Analyzing and understanding complex business processes and presenting them in an understandable and logical format Identifying pain points and opportunities to further leverage technology to increase productivity, improve quality and reduce risk Gaining a thorough understanding of relevant relationships, dependencies and influences among business functions Demonstrating proficiency in data organization and relational analysis utilizing SQL, Excel and additional methods for data extraction, analysis and reporting Demonstrating responsibility for project deliverables by developing knowledge of relevant technology solutions and business process changes, while confidently leading meetings with stakeholders at all organizational levels, including senior management Candidate Requirements Qualifications & Experience: Bachelor's degree in engineering, computer science or related discipline is required 7+ years of relevant technical experience, preferably within the financial services sector Working knowledge and prior experience with all phases of the SDLC Prior working knowledge of Azure DevOps or similar tool is a plus Experience writing logical functions or modules using Python, VBA, .Net, Java or other scripting language Proficient in developing efficient stored procedures and SQL functions and evaluating / optimizing the performance of SQL code Strong analytical skills to digest, document and translate business requirements for in-house development or customizing / configuring third-party software products. Strong critical thinking skills to troubleshoot issues, dissect calculations and articulate solutions Exceptional interpersonal, verbal, written and presentation skills Enthusiastic about working in office and creating a Gold Standard hybrid work culture Critical Competencies for Success Our Gold Standards Model defines key behaviors and competencies across 4 dimensions: Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together. Leadership: Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a supportive and inclusive culture where all feel welcome. Achieving Results: Role models in this area are high achievers who develop careful plans and deliver consistently and effectively. They hold themselves and others accountable for delivering high quality results, and they remove barriers to ensure others can contribute and grow. Personal