Director of Business Operations, Special Projects

About the role

Nirvana is on a mission to harness the power of data to revolutionize commercial insurance and enable a safer world. We are bringing much-needed innovation into the legacy, trillion-dollar commercial insurance industry. We have developed cutting-edge predictive models that use real-time IoT data from billions of connected devices, allowing us to better understand and price risk. Our AI-driven platform fundamentally changes the way an insurance company operates with personalized risk scoring, faster underwriting, modernized claims, and proactive, data-driven insights to help customers prevent accidents. We've already proven the scale-serving thousands of fleets and more than doubling our written premiums year over year. Our data moat is growing exponentially with more than 30 billion miles of telematics data, leading to more predictive models and new insights into how we can better understand and reduce risk. Altogether, our loss ratio, efficiency, and customer experience are redefining what can be done in the industry. With $270+ million raised, including our Series D round in December 2025, we're only accelerating our growth, with strong support from top-tier VCs including Lightspeed, General Catalyst, and Valor. Nirvana's leadership team has previously helped scale multi-billion-dollar companies from scratch, including Samsara, Rubrik, and Flexport, and includes industry veterans from Hiscox, The Hartford, and RLI. In this role, you'll work on a wide range of tactical + strategic projects that are critical to Nirvana's long-term growth. Examples include launching a new business unit / bringing new products to market, scaling commercial operations, driving initiatives to improve key operating metrics, assisting in future financings / investment rounds and more. Accordingly, we're looking for a proactive candidate who thrives in a high-growth environment, takes ownership over initiatives and drives implementation with limited oversight. Candidates should have excelled in a start-up environment or demonstrated top quartile performance in a management consulting, investment banking, or private equity role.