Cultivate - lead the resident care team, providing day - to - day guidance and fostering a
positive work environment that encourages collaboration, accountability, drives high
performance and ensures retention by delivering an exceptional employee experience.
Train - Ensure that all care staff receive the education required for the effective
performance of their roles and promoting professional development.
Financial stewardship - Manage the care staff complement consistent with the
Extendicare model of care that meets the provincial/legislated hours of care. Oversee
the financial management, including assisting with budget preparation and variance
analysis of the nursing department
Comply - Monitor and ensure compliance with all healthcare regulations, licensing
requirements, accreditation standards and labour and employment standards, including
timely investigations and consistent action planning.
Risk Management - Identify and manage resident issues as they arise, and ensure
clinical risks are mitigated and immediate action taken on critical incidents in keeping
with regulatory requirements.
Customer Service - By employing the customer service mindset, accept and respond
to feedback (complaints, recognition or suggestions) from residents, families,
vendors and team members with acknowledgement and empathy.
Resident Care - Oversee resident assessment and care planning processes, ensuring
personalized care plans are developed and implemented based on resident
preferences.
Collaborate - Participate actively and collaborate with the leadership team and liaise
with care staff, residents and families to deliver and optimize resident care.
Improve - Implement quality improvement initiatives to enhance resident safety,
wellness and satisfaction, because we are relentless in our efforts to improve.
Strategic planning - in support of the home level strategic priorities, develop the
operational plans with respect to clinical operations and staffing, which support and
enhance resident care.
Community partnership - engage with vendors on quality initiatives and training
requirements, collaborate with community health partners for the betterment of
resident care
Values Alignment - Uphold and promote the organization's Mission, Vision and Values
and philosophy regarding ethics, morality, and integrity
Requirements
Bachelor's degree in Nursing; Master's degree preferred.
Current and unrestricted registration as a Registered Nurse with the applicable
Provincial licensing body is required.
Minimum of 5 years of nursing experience, in addition to at least 2 years in a
leadership role in a long - term care facility or other health facility.
Working knowledge of long - term care regulations, standards, and best practices.
Demonstrated expertise in leadership, communication, and interpersonal skills.
Ability to work collaboratively with interdisciplinary teams and build positive
relationships.
Proven track record of implementing quality improvement initiatives and achieving
positive resident outcomes.
Proficient in electronic health records (EHR) systems and other relevant technology
Core Competencies
Business Knowledge
Industry/Regulatory Knowledge
Program Administration
People Management
Customer Service
Priority Management
Attributes of an Effective Leader
Strategy Development: Understands the organization
Benefits
Health insuranceVision insurance
Additional Information
Job Description
Director of Care
Mission:
As the Director of Care, you will contribute to the Extendicare purpose of Helping People
Live Better, by leading a high performing team that is dedicated to ensuring all residents
receive the care they need. The Director of Care (DOC) is a highly skilled and
compassionate leader who leads the care team in delivering exceptional resident centered
care at a long - term care home. The DOC manages all aspects of care operations, ensuring
best practices consistent with Extendicare, Accreditation standards and provincial
regulations. Leading and inspiring an engaged team of care professionals is central to
achieving an excellent resident experience. Engagement with residents and families to
develop a trust relationship is key to resident satisfaction and achieving our mission to
provide people with the care they need, wherever they call home.
Key Outcomes:
- Serve as a strong advocate for resident safety and the ongoing improvement of quality
care.
- Attain high resident and family engagement as measured through Experience Survey
Results, by caring for each person as we would our own family
- Consistently meet or exceed all quality and clinical indicators for residents through the
effective execution of required clinical programs.
- Foster a positive culture and employee experience, driving an increase in overall
employee engagement compared to the previous year.
- Ensure adherence to regulatory compliance regarding resident plan of care, as well as
organizational standards, policies, and procedures.
Extendicare · Axm - Countryside 2307 Algonquin Road Sudbury, On, Canada