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Account Representative at Alphabeinsightinc

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Account Representative

External

Alphabeinsightinc · Cleveland, OH

$47K–$54K/yrFull-timeOn-siteToday

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Responsibilities

Build and maintain strong relationships with clients and business partners
Respond to client inquiries and provide timely, professional assistance
Manage account information and ensure records remain accurate and up to date
Coordinate with internal departments to support client needs and objectives
Monitor account activity and identify opportunities for improvement
Assist in preparing reports, presentations, and account-related documentation
Support the development and execution of client-focused strategies
Resolve customer concerns efficiently while maintaining a positive experience
Contribute to achieving team and organizational goals
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to manage multiple priorities in a fast-paced environment
Professional and customer-focused mindset
Strong problem-solving and decision-making skills
Attention to detail and commitment to accuracy

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Ability to work both independently and collaboratively

Proficiency with standard business software and computer applications

Adaptability and eagerness to learn new processes and systems

Competitive salary ($47,000 - $54,000 annually)

Opportunities for career advancement and professional growth

Supportive and collaborative work environment

Ongoing training and skill development programs

Comprehensive benefits package

Paid time off and company holidays

Stable full-time position with long-term career potential

Employee recognition and development opportunities

Additional Information

As an Account Representative, you will serve as a key point of contact between the company and its clients. You will be responsible for maintaining positive client relationships, addressing inquiries, supporting account management activities, and ensuring a high level of customer satisfaction. This role is ideal for someone who enjoys working with people, solving problems, and contributing to business growth through excellent client service.