Own the operational onboarding experience for new partners, including system setup, access provisioning and documentation delivery
Design and maintain the partner sales process, including how deals are registered, routed, tracked, and closed across different partner types
Partner with our in-house legal team to ensure partner agreements meet company standards and move through review and execution efficiently
Document partner operational processes end to end and work closely with the Training team to transfer that knowledge to partners, inside sales, and field sales teams
Partner with inside sales and field sales leaders to manage internal processes that handle partner-referred leads, ensuring clean handoffs, clear ownership, and visibility into lead status
Serve as the Salesforce power user for all things partner, including partner records, deal registration, reporting, and process improvements
Build scalable playbooks and standard operating procedures that keep partner operations running consistently as the program grows
Identify gaps and friction points in partner workflows and recommend solutions that improve both the partner experience and internal efficiency
Act as a trusted operational advisor to business development leaders by surfacing data, trends, and insights that inform partner strategy
What Are We Looking for in this Role?
Bachelor's degree in Business , Operations, Sales, or a related field preferred (or equivalent practical experience)
4 to 7 years of experience in Sales Operations, Revenue Operations, Partner Operations, or Business Development Operations
Strong hands-on experience with Salesforce, including configuration, reporting, and user support; partner portal or PRM experience is a plus
Proven track record documenting processes and building SOPs that get adopted and followed
Experience working with or supporting channel partners, resellers, referral partners, or affiliate programs
Comfort working directly with legal teams on agreements, contract workflows, and review cycles
Ability to work cross-functionally and influence stakeholders at multiple levels
Willingness and ability to travel up to 15 % as needed
What are our Desired Skills and Capabilities?
Highly organized with a natural instinct for bringing structure to ambiguous work
Strong writer who can turn complex processes into clear documentation that people actually use
Sales operations background with a working understanding of pipeline, lead routing, and handoff dynamics
Business development mindset that balances partner relationship needs with internal operational rigor
Excellent communication skills, especially when translating between legal, sales, training, and partner audiences
High attention to detail with a focus on data integrity and operational consistency
Collaborative, solution-oriented approach and comfortable driving adoption of new processes and tools
Experience with partner management platforms, C R M tools, or deal registration systems is a plus
Benefits
Competitive compensationComprehensive benefits packageCollaborative, mission-driven culture with high visibility and impactCandidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.Why Join Us:At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and financesHealth insuranceVision insuranceRemote work options
Additional Information
About Auris
Auris is the payroll and HR partner built for small and medium-sized businesses who can't afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right, so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris (formerly Heartland Payroll) is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.
Summary of This Role
The Revenue Operations Partnerships Manager is responsible for building and scaling the operational foundation that supports Auris's partner channel. This role owns the end-to-end partner experience from an operational standpoint, including new partner onboarding and setup, partner sales process design, documentation of operational workflows, and the internal handoffs that move partner-referred leads to our inside and field sales teams. The Revenue Operations Partnerships Manager partners closely with business development, legal, training, s nd sales leadership to ensure every partner we bring on is set up for success and every lead a partner sends us is routed, worked, and closed the right way.
This is a remote position that could require up to 15% travel to support partner meetings, training sessions, and key business initiatives; primary travel would be to Oklahoma City, OK.
Acrisure · Oklahoma City, OK