Old Mission Capital is looking for a hands-on Desktop Support Engineer to join our systems team. You'll support the endpoint infrastructure behind our global trading operations which includes keeping desktops running, users productive, and systems secure. This is a great opportunity for someone early in their career who takes ownership and wants to grow in a fast-paced financial services environment.
Responsibilities
Maintain and support the Windows and Linux desktop environment across global offices
Deploy and manage endpoints using Microsoft Intune
Manage user accounts, groups, and access in Active Directory and Entra ID
Support Microsoft 365 applications (Exchange Online, Teams, SharePoint, Office suite)
Keep desktops current with patches and security updates
Execute physical desk moves, hardware setup, and equipment reconfiguration as staff and seating arrangements change
Monitor service desk ticket queues to ensure timely response
Provide basic network, phone, and video conferencing support
Proactively identify recurring support issues and recommend process, documentation, or system improvements
Occasional weekend support will be required for upgrades, data center work, or emergencies
Required Skills
1-2 years of desktop support experience
Hands-on experience with Windows 11 and Microsoft 365
Familiarity with Intune or similar endpoint management tools
Experience supporting remote users and VPN troubleshooting
Basic networking knowledge (DNS, DHCP, TCP/IP)
Strong communicator with good organizational skills and a team-first attitude
Bachelor's degree in a related field preferred
Ability to work rotational shift, M-F, 7am and 9am start time
Ability to work the on-call rotational shift once a month
Benefits and Perks
Fully paid Medical, Dental, Vision, Disability, and Life Insurance
Fully stocked kitchen; free breakfast and lunch every day on-site
Tuition Reimbursement Program
401(k) with employer match
Paid Vacation, Sick, and Parental leaves
Commuter and Flexible Spending Programs
Base Salary Range
$80,000 - $90,000 - Salaries are based on numerous factors such as skills, experience, and education. Our compensation package also includes a discretionary bonus and a comprehensive benefits program for full-time employees. For more information, reach out to your recruiter.
Benefits
Dental insuranceVision insurance401(k)Paid time offRemote work optionsFlexible scheduleEquity / stock optionsPerformance bonusParental leave
Additional Information
Old Mission is a global proprietary trading firm that leverages state-of-the-art technology and research to identify and execute profitable trading strategies across multiple asset classes around the world. Our offices in Chicago, New York, and London are all composed of naturally-curious individuals who thrive in a team environment and constantly strive for improvement.
Old Mission does not seek capital from outside investors, allowing us the flexibility to aggressively invest in our team members and keep them engaged in the firm's growth.
Oldmissioncapital · Chicago, IL