Breakfast Club Volunteer
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Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Breakfast Club Volunteer Location: HAGA Seven Sisters Rd, London N15 6HR Timing: Each Monday morning approximately 10.00 - 12.00 About Waythrough Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve. Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. This volunteer role supports the smooth running of the Monday Breakfast Club, creating a warm, welcoming and safe space for people accessing the service. As a Breakfast Club Volunteer, you help set up the space, greet attendees, support light activities and conversation, and contribute to a positive community atmosphere. You play an important part in helping service users build routine, confidence and connection as part of their recovery journey. Tasks may include: Prepare the breakfast area in line with Food Hygiene regulations and service guidance. Set up equipment, supplies and the environment to ensure the session starts smoothly and clearing up at the end of the session Welcome all guests warmly, helping to create a relaxed and inclusive space. Keep an accurate register of attendees, ensuring food allergies and dietary needs are recorded appropriately. Prepare and serve hot drinks and toast, ensuring hygiene and safety throughout. Introduce new customers to the Breakfast Club and explain what they can expect from the session. Support introductions among service users to help build confidence and social connection. Encourage the use of weekly planners or similar tools to support routine-building and recovery goals. Help facilitate informal group conversations and light activities, where appropriate. Liaise with the staff member on duty regarding any safeguarding or wellbeing concerns. Assist with clearing and cleaning the space at the end of the session. Follow all relevant Waythrough policies, including safeguarding, confidentiality, information governance and health & safety. Support the development and potential expansion of the Breakfast Club, including new ideas for activities, themed mornings or discussions. Skills/qualities we would like you to bring to the role: Warm, friendly and approachable manner when engaging with service users Good communication skills and the ability to make people feel welcome Ability to engage respectfully with people from diverse backgrounds Comfortable chatting informally and supporting light group conversations Awareness of personal boundaries and when to seek staff support Organised and reliable, with good time‑keeping Caring, understanding and non-judgmental approach towards people with lived experience Able to work as part of a team and take direction when needed A genuine interest in being part of the mission and vision of Waythrough Ability to maintain confidentiality, professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training
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