Patient Access Representative (Full Time - Day Shift) Einstein Montgomery Emergency Dept

About the role

Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Job Duties Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson Gathers accurate demographic and insurance information. Requests and scans photo ID and insurance cards. Verifies insurance coverage, referrals, and authorizations. Collects patient out-of-pocket liability at time of service.