Provide responsive and professional customer service with the goal of building and maintaining long-term customer relationships
Identify, analyze, diagnose, and troubleshoot direct digital control systems
Perform preventative maintenance, commissioning, and replacement modifications as needed or requested by customers
Maintain building automation systems by inspecting trend logs, reports, schedules, applications, hardware, and programming
Provide controls technical support to HVAC technicians
Create and/or implement programming and graphics for new installations and retrofit projects
Commission controls installations and verify that control sequences meet scope, design, or specifications
Provide training and follow-ups for Customers and operations personnel
Complete work orders and review with customers for accuracy
Continually look for ways to improve our processes and ability to serve our customers effectively
Requirements
High School Diploma or GED.
3+ years of related experience with increasing responsibility.
Valid driver's license with acceptable driving record.
Ability to lift 50lbs with or without an accommodation.
Required license(s) and/or training card as required by local law district.
Experience in BAS, HVAC, or related industry.
Proficiency with test instruments and calibration tools.
Competency in operation of engineering/commissioning tools, DDC controllers and field devices, BACnet protocol fundamentals.
Competency in the operation of HVAC equipment and controls.
Ability to understand written sequences of operation.
Ability to read low voltage wiring diagrams and controls flow diagrams.
Niagara AX and/or Niagara 4 certification.
Experience with any common integration protocols such as: BACnet MST / IP, LON, Modbus TCP / RTU, Ethernet OIP, MQTT, or SQL.
Strong computer skills, including computer networking fundamentals.
Good verbal and written communication skills.
Customer-focused, results-oriented professional, and strong team player.
Motivated self-starter that demonstrates initiative.
Ability to manage multiple priorities and stay organized.
Current first aid / CPR card.
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!
Benefits
Factory Certified Training, Online Training Courses, or other professional on the job training in the HVAC IndustryThe opportunity to work on all types of commercial equipment and cutting-edge technologies such as Intelligent Equipment, Magnetic Bearing Technology, and VRF TechnologyDaikin Applied provides technicians with company vehicle, laptops, mobile devices, and other technologiesThe ability to make an impact and shape your career with a company that is passionate about growthThe support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our bestThe opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for allPaid time off
Additional Information
Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!
The HVAC Controls Technician II position for Building Automation Systems (BAS) is critical to our success in ensuring our customers receive top-notch service as it relates to the installation, programming, and service of commercial digital control systems while maintaining quality and profitability. The position will be responsible for providing technician support for BAS, maintenance agreements, system upgrades, and controls related service requests.
Location: Raleigh, NC - Onsite
Daikinapplied · Raleigh