Adoption Strategy & Change Management: Develop adoption strategies for AI solutions (GenAI, Copilot, automation) including stakeholder mapping, readiness assessments, and change plans aligned to business rollouts.
AI Champions Network: Train, and coach AI champions within functions and regions; run a community of practice with regular sessions, playbooks, and peer support.
Training & Enablement: Design and deliver role‑based learning journeys (live sessions, bite‑size content, guides); ensure responsible use guidance is understood (privacy, security, ethics).
Communications & Storytelling: Create clear communications that explain the "why", "what", and "how" of AI initiatives; highlight success stories and practical use cases to build momentum.
Value Realization & Measurement: Define adoption KPIs (usage, satisfaction, productivity, process impact); track benefits with business owners; identify gaps and corrective actions to ensure value delivery.
Feedback & Continuous Improvement: Collect user feedback, champion insights, and support tickets; prioritize improvements with AI Product/Engineering; iterate training and guidance based on real usage patterns.
Governance Alignment: Ensure adoption activities align with security, legal, privacy, and Responsible AI requirements; maintain up‑to‑date user guidance and escalation paths.
Requirements
5+ years in change management, digital adoption, training/enablement, or transformation roles.
Experience launching new digital tools at scale (communications, training, champion networks, support readiness).
Exposure to AI solutions and associated risk considerations (privacy, security, responsible use) preferred.
Demonstrated success measuring adoption and business value with data (usage analytics, KPI tracking).
Comfortable operating in a global matrix environment with diverse stakeholders.
Strong English speaking and writing skills
What we offer in return:
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
You will receive a competitive compensation package with bonus structure and extended benefit package.
You will be able to work in a hybrid work culture.
You will participate in feedback loops, during which a personalized career path will be establ
Benefits
Health insurancePerformance bonus
Additional Information
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Role: AI Adoption Manager
Location: Krakow - 3 days/week onsite
Based in our new IT hub at Unity Tower in Krakow, this is an exciting opportunity to join Galderma's growing IT presence in Poland as a AI Adoption Manager.
In this highly visible, business-facing role, you will drive the successful integration and adoption of AI solutions across Galderma. Acting as a key partner to the Senior Manager of AI & Automation, you will translate AI capabilities into practical, role-based ways of working that deliver measurable value across functions and regions.
You will lead enablement and engagement for AI initiatives, building and training a global network of AI Champions, designing impactful learning journeys, and delivering clear, compelling communications that bring AI to life for the business.
Combining strong change management expertise with a data-driven mindset, you will remove adoption barriers, ensure responsible use, and help embed AI at scale, acting as an orchestrator, community ambassador, and trusted bridge between technology and business value.
Galderma · Krakow