Senior UI/UX Designer

About the role

We're looking for a talented and collaborative Senior User Experience Designer to join our Platform team. In this role, you'll shape the end-to-end experience of the products and tools that power our platform - from developer-facing interfaces to internal tooling and customer-facing surfaces. You'll work closely with product managers, engineers, and fellow designers to define, prototype, and deliver experiences that are intuitive, scalable, and delightful.

Responsibilities

• Lead UX design for platform features - from early discovery and concept through detailed interaction design and delivery
• Conduct user research, usability testing, and interviews to develop a deep understanding of user needs, pain points, and behaviors
• Translate complex technical requirements into clear, elegant design solutions
• Create wireframes, prototypes, flows, and high-fidelity mockups that communicate design intent
• Partner with engineering teams to ensure pixel-perfect, accessible implementation
• Contribute to and evolve our design system, ensuring consistency across the platform
• Facilitate design reviews, workshops, and critiques with cross-functional partners
• Champion accessibility and inclusive design principles across all work
• Advocate for the user perspective in product roadmap discussions and prioritization

Requirements

• 5+ years of product or UX design experience, ideally in a platform, infrastructure, or developer tools context
• Strong portfolio demonstrating end-to-end UX process - from research and ideation to polished UI
• Proficiency in modern design tools (Figma, Sketch, or similar)
• Experience designing complex, data-rich interfaces and technical workflows
• Excellent communication and storytelling skills - able to clearly present and defend design decisions as well as strong collaboration skills with the ability to work effectively in a cross-functional environment
• Familiarity with accessibility standards (WCAG 2.1 AA or higher)
• A related technical degree required
• Experience designing for developer or API-facing products
• Background in or exposure to design systems and component libraries
• Familiarity with front-end development concepts (HTML/CSS/JS)
• Experience conducting generative and evaluative research independently
• Unleash Your Potential
• Accommodations
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
• Posting Statement

Additional Information

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

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