AWS Workspace Desktop Engineer (VDI)

About the role

Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers. At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest. When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees. Together, we're shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. - grit, results, empathy, accountability, and teamwork - with Apex. We're proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we've created. Here are just a few of the many awards we've recently received: Best Places to Work 2026, 2025, 2024, 2023 - Presented by BuiltIn WealthTech of the Year 2025 - Presented by US FinTech Awards The World's Top 250 Fintech Companies 2024 - Presented by CNBC ABOUT THIS ROLE Apex Fintech Solutions is seeking a Desktop Engineer with expertise in Virtual Desktop Infrastructure (VDI) to support end-user computing in a large-scale financial services environment. The ideal candidate will have experience with AWS-based VDI solutions and financial trading workflows. Duties/Responsibilities Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing) Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and market data systems Timely and accurate oversight for system updates, performance tuning, and incident management Manage and maintain observability and reliability solutions for 24x7 monitoring and insights to system and user health data Provide tools, knowledge and access to IT Service and Support teams responsible for end user experience and issue resolution Optimize VDI performance for latency-sensitive applications Educations and or/Experience Bachelor's degree in a technical field (or equivalent work experience) required 3+ years of experience with desktop infrastructure Strong VDI implementation knowledge, including Amazon WorkSpaces and AWS End User Computing solutions Familiarity with financial trading platform access and performance optimization (order management systems, market data feeds, trading terminals) Understanding of financial protocols (FIX, market data feeds, settlement systems) Experience supporting regulated environments (e.g., FINRA, SEC compliance, FEDRamp, NIST, SOC) Financial services background a plus Required Skills/Abilities Strong critical thinking and problem solving skills Demonstrated ability to manage multiple priorities and deadlines Adaptable to changing priorities, tasks, and work schedules to meet customer service standards Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes Understanding of low-latency requirements for trading applications Other Preferred Qualifications AWS certifications (Solutions Architect, SysOps Administrator) Experience with financial trading platforms (Bloomberg Terminal, FactSet, Refinitiv Eikon) Familiarity with compliance and regulatory requirements in financial services Experience with DLP (Data Loss Prevention) and endpoint security in regulated environments Work Environment This job operates in a hybrid, office environment 3 days per week. #IT #associate #full-time #LI-SD1 #APEX Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Rewards We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices. EEO Statement Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual ori