As a Relationship Manager, you'll develop our proposition to proactively support and develop our relationships with our Clients in the Crown Dependencies. Your role will involve:
Actively growing and overseeing a portfolio of customers, nurturing close working relationships, and delivering exemplary service that meets their complex banking and lending needs.
Business Development working with existing and new networks to support our growth ambitions.
Discovering opportunities to match customer needs against our products and supporting customers with our digital offering.
Engaging with customers to ensure optimal satisfaction and provide superior customer service.
Enhancing value and profitability through increased relationship depth and reduced customer attrition.
Proactively develop and maintain strong relationships with local external partners and professional introducers to identify new business opportunities and drive self-generated sustainable growth.
Collaborating with business partners and risk to support day-to-day management.
Challenging processes and finding new ways of working to create a more efficient, client-focused team.
Developing personal capabilities through formal and informal training opportunities, while also coaching others as required.
Why join us
If you think all banks are the same, you're wrong. We're a pioneering, fast-changing business that's shaping finance as a force for good. If you're after a role where you can have an impact and do the best work of your career, you've just found it.
Requirements
Key skills required for this role are Customer Focus, Builds Networks, Customer Service Delivery, Communicates Effectively and Interpersonal Skills.
A growth mindset with a drive to increase your customer portfolio.
You'll need to be hard-working and self-motivated with the desire to deliver outstanding customer service.
Collaboration with our partners across Commercial and International Private Bank is essential, meaning you must have strong relationship building skills and a desire to be part of the winning team. As we desire to expand our Brand externally, you must have the confidence to network externally.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-rang
Benefits
Health insuranceFlexible scheduleEquity / stock options
Additional Information
End Date
Wednesday 10 June 2026
Salary Range
£53,073 - £58,970
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Job Share
Job Description Summary
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Job Description
JOB TITLE : Private Banking Relationship Manager
LOCATION: Guernsey
SALARY: £53,073 to £58,970
HOURS: Full-Time
WORKING PATTERN: Daily office/branch attendance is expected.
For this role, you need to have legal right to work and reside in Guernsey. Please note that this is different to the right to work in the UK.
Lloyds Banking · St Peter Port