IT Manager Greece & Bulgaria

Benefits

Additional Information

Who we are ? We are Pierre Fabre Greece, an affiliate of Pierre Fabre Group . Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world and the 2nd largest private French pharmaceutical group. Pierre Fabre, which has always been based in the Languedoc-Roussillon-Midi-Pyrénées region in southern France, has subsidiaries in 43 countries and distribution agreements in over 130 countries. Pierre Fabre Laboratories employs some 13,000 people worldwide. The company's products represent a continuum ranging from prescription drugs, dermo-cosmetics (Avène, Ducray, A-Derma...), to consumer health care (family health care, oral care and natural health) and oncology. Your mission The IT Manager is responsible for managing the development, implementation, and use of technology across the subsidiary, working with both corporate, local staff and outsourcers, to assess and meet users' and business needs, including operational tasks. The IT Manager is responsible for overseeing all information systems and telecommunications operations, including identifying user requirements, suggesting practical solutions, and directing company-wide efforts to utilise technology effectively. This role involves assessing local needs and developing strategies to create a cohesive roadmap that aligns with the Group's overall strategy. The IT Manager also ensures compliance with corporate norms and standards. If his/hers/its skills fit the need the IT managers gets directly involved in developing solutions to meet business needs. This position reports to the Regional IT Manager. Other key working relationships include local management, staff, all system users, Global DAIS, vendors and consultants. The local IT Bulgaria reports to this position. ADDITIONAL ROLES Technology Strategic Project Management : Lead projects related to the planning, organizing, allocating resources for, budgeting, and successfully executing organizations' business strategies needs and specific IT goals. Collaborate with cross-functional teams to define goals, timelines, and resources. Define and measure project success and adjust strategies as needed and provide recommendations for continuous enhancement. Perform risk management to minimize project risks. Manage the Business Needs : Design, plan and execute technological solutions effectively considering the business output requirements in accordance with the corporate norms and standards, focusing on: Identify, develop and manage development of robotic process automation in coordination with the central Center of Expertise Ensure the implementation and maintenance of the Digital Strategy: Websites, E-Business, Collaborative tools, B2C, CRM (Web marketing, Loyalty programs, emailing...) Continuously identify and evaluate existing processes, technologies, and vendor partnerships and keep the business technologically competitive. Supports the business Analysis teams in the affiliate and the population of users in the usage of BI tools and the development and usage of Advanced Analytics Ensure the operation of systems: Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades, including Infrastructure (LAN, WAN...), Assets Management, Software Architecture, Standard Operating Procedure, local procedures, etc. Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, smartphones, software applications, and peripherals with the support of the local outsourcer. IT Referent for GDPR : Works together with the GDPR referent and is responsible to fill up the technical part of the forms Compliance with Corporate Standards : Be the local interlocutor for the implementation and maintenance of the Pierre Fabre group IT Strategy. Ensure proper implementation of corporate norms and standards. Ensure projects adhere to security and privacy policies. Appropriation and Training Responsibilities: Onboarding and Training New Users: The IT Manager is responsible for developing and implementing comprehensive onboarding programs to ensure new users are effectively integrated into the company's IT systems. This includes creating training materials, conducting training sessions, and providing ongoing support to new users to help them become proficient with the company's technology and systems. Training: The IT Manager will oversee the development and delivery of training programs for the end users This involves creating detailed instructions, user manuals, and training sessions tailored to the specific needs of the local staff. The goal is to ensure that all users are well-versed in the functionalities and best practices of the local applications. AI Appropriation: