As an Associate Principal , you will lead integrated consulting engagements, advise senior healthcare executives, and drive growth across Press Ganey's nursing solutions. You will shape strategy, manage complex, high‑impact projects, and expand our footprint within client organizations-all while mentoring consulting staff and contributing to industry‑leading thought leadership.
Travel requirements: up to 75% (up to weekly travel)
Responsibilities
Client Leadership & Strategy
Lead complex nursing strategy engagements that strengthen nurse‑patient connection and elevate the care experience.
Advise and influence C‑suite executives, facilitating strategic decision‑making and driving innovation.
Develop engagement strategies that align with client goals and ensure high‑quality delivery.
Project Management & Execution
Manage multiple concurrent workstreams and fast‑paced deliverables.
Oversee creation of client‑ready presentations, analyses, and recommendations.
Integrate Press Ganey products, tools, and methodologies across service lines to maximize impact.
Business Development & Growth
Expand relationships with client executives and identify opportunities to deepen or broaden partnerships.
Lead scoping and pricing for new consulting engagements.
Represent Press Ganey at conferences, webinars, and industry events; contribute to thought leadership and external content.
Team Leadership
Mentor, coach, and delegate to team members, fostering capability growth and collaboration.
What You Bring
Requirements
15+ years of healthcare experience, including direct nursing experience - leading teams, driving transformation, and redesigning care delivery.
Experience designing strategies that help nurses connect with those in their care.
Past experience in training and coaching nursing teams.
Demonstrated experience in driving performance improvement initiatives.
Requires strong data analytic skills (Excel, Access, SQL, SAS, etc.).
Advanced skills in MS Office Products (W
Benefits
Health insurance
Additional Information
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
Better together: We check our egos at the door. We work together, so we win together.
At Press Ganey, we partner with health systems and health plans to tackle their most pressing challenges. Our Strategic Consulting team blends deep healthcare expertise with advanced analytics to deliver customized, data‑driven strategies that improve performance and elevate the human experience-across nursing, safety, patient experience (PX), and employee experience (EX).
Nurses are the backbone of care delivery. Yet today, they face unprecedented pressures that strain teams and threaten quality. Our nursing consultants have lived these realities-leading teams, driving transformation, and redesigning care delivery. They help clients retain talent, elevate practice, and achieve sustainable nursing excellence. Our solutions reflect the day‑to‑day realities of nursing today and are designed to adapt to whatever tomorrow brings.
Pressganey · Remote