Solution Designer - Digital Web

About the role

The team revolutionises and enhances the end-to-end process for our customers and colleagues and delivers a digitised self-service experience along with the latest product innovations, all supported by market leading back-office systems and processes. YOUR MAIN RESPONSIBILITIES: Design large scale systems, interacting with other internal large-scale systems. Manage & execute the design, development and testing of customer / colleague and technology features and in line with service priorities. Lead brainstorming sessions to develop potential solutions for business needs, ideas or problems. Present potential solutions to various stakeholders. Ensure tech stacks and frameworks being proposed are aligned with architectural direction. Define, create and present detailed Solution Design documentation to a diverse group of stakeholders (Architect forum, Design forum, Squad members...). Design solutions around risks, privacy, governance, compliance, etc. Collaborate with the software engineering teams and project stakeholders to continually deliver customer value. WORKING RELATIONSHIPS WITHIN THE ROLE Solutions Design Lead (frequent) -clarification of issues, referral for guidance, escalation of problems, review of work Architect (frequent) -clarification of requirements and issues, referral for guidance, mutual collaboration, sharing of experience and knowledge Applications Specialist (frequent) -clarification of requirements, mutual collaboration to ensure that outcomes are in line with business unit requirements, sharing of experience and knowledge Solution Design Colleagues (frequent) -mutual collaboration, sharing of experience and knowledge across teams, peer review and coaching Programmers (frequent) -collaborate to develop detailed system design in line with business requirements Project Managers (frequent) -assist in the definition of project scoping YOUR SKILLS AND EXPERIENCE